Assistant Manager

At The Elia Group we create landmark properties that help communities thrive and leave patrons and guests with a memorable experience. We do this by blending beautiful atmospheres with exquisite cuisine and personal service so that each and every one of our guests walk away with cherished, lasting memories.

We are looking for highly a motivated Fine Dining Assistant Manager who can work in a fast-paced, high-energy environment. Come join our team and provide our guests with warm hospitality, exceptional service and fabulous food.

The successful applicant should possess the following skills and experience:

· Provide inspirational leadership with an emphasis on operations, food and service quality, people development, hospitality, cleanliness, and sales/profitability.

· Champion the guest experience while instilling a culture of guest first hospitality.

· Collaborate with kitchen management to ensure strict standards for cleanliness, food safety, sanitation, food presentation, preparation times, freshness, and recipe adherence are met.

· Support in-store training initiatives, monitoring training processes to ensure quality and consistency.

· Ensure that private events, catering, and banquets are properly executed.

· Be a wine ambassador and represent all wines on the list.

· Control cash and other receipts by adhering to cash handling and recognition procedures in accordance with company policies and procedures.

· Prepare all required paperwork, including forms, reports and schedules, in an organized and timely manner.

· Continuously develop and motivate the team to deliver legendary customer service.

· Solicit guest feedback to understand guest needs and the needs of the local community.

· Utilize management information tools and analyzes financial reports to identify and address trends and issues in sales, promos, voids, labor costs, food costs and operational expenses.

· Ensure the company's policies and procedures are properly executed.

Qualifications:

· Minimum 5 years of high-volume restaurant and fine dining experience

· Extensive wine knowledge.

· Sommelier certificate preferred but not required.

· Demonstrates excellent leadership skills and sound business ethics.

· Great oral and written communication skills.

· Strong interpersonal and conflict resolution skills.

· Must be self-motivated and guest focused.

· Excellent organizational/time management skills.

· Results driven and able to meet deadlines.

· Familiar with touch screen POS systems including backend reports.

· Well versed in Inventory management and troubleshooting including food and beverage.

· Food safe certification and responsible alcohol training.