Assistant Manager - Restaurant

Nestled in the cozy Mac-Groveland neighborhood, Estelle brings the diverse flavors of Southern Europe to Saint Paul. Estelle pairs a creative menu of Portuguese, Italian and Spanish-inspired comfort foods with a cozy, neighborhood ambiance and a stellar beverage program, resulting in a dining experience that you can enjoy time and time again.

Our dining room, chef’s counter and bar offer elevated comfort food and drink in a charming neighborhood environment. Join us for a quick drink and pintxos, date night, celebratory dinners and everything in between.

Comfortable, casual and creative, Estelle aims to provide stellar service alongside our unique menu of Southern European flavors. We hope you will join us!

Estelle is seeking a new Assistant Manager to complete our Front of House Team! This is an entry-level management role. No management experience is required, however experience in food service is a must. We're looking for a candidate that can show a history of taking initiative and striving to better themselves and those around them.

If you're a server, bartender, host, or cook looking to make their way into management, this could be the perfect opportunity for you. We're seeking a candidate who's looking to be a part of something special, and aid us in growing our company for the future. If you love to be of service, and pride yourself on taking great care of others, you'll be right at home here. We view this role as a jumping-off point for someone who sees themselves as a future General Manager (and beyond). If that sounds like you, let's talk!

About Estelle: 

Estelle is an upscale-casual, neighborhood restaurant located in St. Paul, MN. We offer a comfortable, inviting setting and pride ourselves on exceptional guest experiences. Our menu is influenced primarily by the cuisines of Spain, Portugal and Italy.

Assistant Manager Role: 

The role of the Assistant Manger at Estelle is to oversee the day-to-day operations of the business and manage the guest experience. The AM works in consultation with ownership and General Manager but is expected to take the initiative to grow the business and will operate with a high degree of independence to meet budget and operating goals.

Assistant Manager Key Responsibilities: 

The AM is partially responsible for everything required for the smooth operation of the business. However, the primary focus should be on dining room and bar operations. This list of key responsibilities outlines the most direct responsibilities of the Assistant Manager:

• Managing reservations and guest interactions to ensure smooth service
• Ensuring guests have a positive, memorable experience
• Handling any guest concerns and staff issues with speed and decisiveness
• Building lasting relationships with guests
• Working Services as the floor manager
• Maintaining positive attitude and staff morale

Additionally, you will be responsible for:

• Ensuring bar and dining service is performed to exceed guest expectations
• Assisting with the Hiring, training, and onboarding new staff
• Ensuring new staff are properly onboarded with appropriate paperwork
• Scheduling training for new staff to ensure their success
• Documenting and maintaining procedures and protocols
• Producing and amending service standards and procedures
• On-going training and development
• Creating and implementing programs and events to enhance staff knowledge
• Overseeing and guiding staff on areas of improvement
• Disciplining staff and retraining as necessary
• Adhering to sales-based budget for purchases each week
• Meeting profit, service, and quality goals
• Coordinating with General Manager for full FOH schedule
• Ensuring and maintaining cleanliness throughout the restaurant and all equipment therein
• Managing nightly financials and completing requisite documentation
• Anything else required for the smooth operation of the business

We offer a competitive base salary, plus a sales-based commission, health benefits, and paid time off. If you're looking for a new opportunity to learn and advance your career in hospitality we would love to hear from you.

Thank you for your interest!