Assistant Manager

We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Managerwhen needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.

Assistant Manager responsibilities include training sales associates, monitoring inventory and ordering merchandise based on demand.

Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers.

Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy.

Responsibilities

• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Suggest sales training programs and techniques
• Communicate with clients and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Conduct regular checks to ensure the store is functionable and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff
• There will also be cashiering and light stocking duties. Assistant manager should be proficient in every job in the store.

Requirements and skills

• Proven experience as a Retail Assistant Manager or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person