Assistant Manager For Insurance Collections

Title: Assistant Manager, Insurance Collections

Summary:

The Assistant Manager of Insurance Collections plays a pivotal role in overseeing the operations and training of a dynamic team of approximately 45 employees. With a focus on surpassing corporate objectives and maintaining exceptional quality standards, this role is essential in ensuring efficient revenue generation.

Key Responsibilities:

• Drive the team to meet or exceed monthly revenue targets consistently.
• Conduct audits of accounts to uphold quality standards and provide ongoing training to team members.
• Develop and implement comprehensive training programs to ensure staff proficiency in the legal representation process.
• Continuously evaluate and refine processes to optimize revenue generation.
• Lead recruitment efforts and oversee comprehensive training, cross-training, and professional development initiatives.
• Facilitate departmental meetings to foster collaboration and align team objectives.
• Collaborate closely with the operations manager to nurture positive client relationships and provide valuable feedback during conference calls.

Qualifications:

• High school diploma or equivalent, with a minimum of three years’ experience in hospital Insurance Collections or a related field.
• Proficient understanding of the healthcare Accounts Receivable Cycle.
• Demonstrated experience in managing a sizable team, preferably within a hospital business office, multi-physician practice, CBO, or collection agency insurance department. Experience in medical Insurance Collections is advantageous.
• Comprehensive knowledge of HIPAA, FDCPA, and FCRA laws, with successful completion of related exams.
• Availability to work Monday through Friday during standard working hours.
• Familiarity with various insurance types, including Medicare/Medicaid, Commercial, Auto, Work Comp, Liability, and State and Federal Insurance Programs.
• Functional expertise in multi-patient accounting systems such as Epic, MediTech, McKesson Star, AS400, etc.
• Ability to process healthcare claims using UB04 and HCFA1500 forms, both manually and electronically.
• Proficiency in interpreting EOBs, denials, and medical records data, with a solid understanding of ICD9, ICD10, DX, HCPCS, CPT codes, and DRGs.

This role offers a rewarding opportunity to contribute to the success of our Insurance Collections operations while fostering professional growth within a dynamic team environment.

Job Type: Full-time

Pay: $71,047.00 - $79,480.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Call center

Ability to Relocate:

• Melbourne, FL 32901: Relocate before starting work (Required)

Work Location: In person