Job Description
- Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
- Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices.
- Performs restaurant opening and/or closing duties.
- Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
- Completes weekly inventory as needed.
- Assists in administrative duties including maintaining files, records and all required documentation.
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
- Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
SONIC Drive-In Assistant Manager Requirements:
- Ability to work irregular hours, nights, weekends and holidays.
- General knowledge and understanding of the restaurant industry or retail operations required.
- Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision.
- Effective communication skills; basic math, reading and computer skills.
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC.
Additional SONIC Drive-In Assistant Manager Qualifications:
- Friendly and smiling faces that enjoy providing courteous food service to our guests!
- Professional individuals who value people and demonstrate respect for others!
- A team player willing to meet and exceed drive-in goals and objectives.
- Strong leadership skills with the ability to motivate and lead team members.
- Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.