Assistant Director Of Casa For Outreach, Impact, & Projects

Position Title: Assistant Director of CASA for Outreach, Impact, & Projects
Location: Colorado
Job No: JR103746
Work Type: Full time
Description:

Engineering a world of possibilities

The Assistant Director of Outreach, Impact, and Projects is broadly responsible for the early identification and outreach of student needs including delays to graduation, student outreach, precipitous decline and partnering with the Director and Assistant Vice President of Student Life on reporting and tracking student withdrawals and academic standing.
The Assistant Director is responsible for communicating Center for Academic Services and Support (CASA) impact using assessments and data available through Institutional Research and Mines reports. Impact efforts include interactions CASA has with the Mines community, advising appointments, events, and working towards identifying course sequencing along with summer offerings to support efficient time to graduation.
The Assistant Director is also responsible for oversight of all CASA outreach efforts, impact information, projects, and assessments for the sustainability of CASA operations. As part of the CASA extended leadership team, the Assistant Director will support office operations by participating in budget allocation discussions, providing indirect supervision of CASA professional and student staff, and serving as a contact to campus partners.
The Assistant Director role is a full-time, 12-month, exempt, administrative faculty position working within national standards for academic advising set out by NACADA, is expected to abide by FERPA and privacy regulations with all confidential student material. The work takes place primarily on campus in Golden, Colorado.
All CASA team members are guided by CASA’s vision statement: We empower Mines students to realize their full potential from year one to graduation through comprehensive academic advising, intentional academic services and being recognized as a reliable campus resource, and the Colorado School of Mines mission. For more on the integral work of this team please visit: https://www.mines.edu/casa/advising/.

Primary Responsibilities Include:

Outreach

• Lead and coordinate all student outreach efforts to support student’s retention and matriculation at Mines including implementing D/F/W outreach emails, probation and suspension support emails, mid-term grade communication, non-registered student outreach, GPA recovery policy impact to GPA and SAP .
• Create and implement new outreach efforts relevant to the changing students including but not limited to precipitous decline, non-registered student, and leave of absence communication.
• Develop innovative ways to outreach to students regarding degree completion, support initiatives, and information on ways to reduce common degree errors such as importance of degree sequence.
• Provide guidance and general information on all degree programs at Mines through serving as a backup advisor to all academic advising coordinators and temporarily back-filling as needed.
• Work with CASA leadership team and Registrar’s Office to outreach and promote to student’s relevant summer course work to advance degree completion and time to graduation.
• Serve as an academic coach for CASA to support student growth and development.
• With the guidance of the Director, partner with the Administrative Coordinator, and the Assistant Vice President of Student Life to outreach and support students identified with maximum withdrawals, academic probation status, and academic suspension status to ensure timely notification of academic standing in fall, spring, and summer semesters and report out data to campus stakeholders.

Impact

• Review academic support efforts for effectiveness and student impact towards producing an annual report on impact to student’s retention and/or matriculation.
• Oversight and management of accuracy of Degree Works for CASA and by proxy 18 academic departments/programs
• Assist Academic Advising Coordinators in developing, implementing, and reporting on data for each coordination area through creating assessments.
• Develop satisfaction survey for academic advising appointments and academic support services to report out on program impact.
• Use documented interactions CASA has with the Mines student, faculty, staff, and community via Talkto, Acuity appointments, walk-in advising, events, etc. through developing a record keeping and reporting tool and/or data visualization.
• Guided by the Director, responsible for drafting the CASA annual report along with providing the data needed to support the report, CASA budget, and student programs.
• Use software such as Power BI/Tableau, Qualtrics/Question Pro. to produce data visualizations and impact reports.
• Prepare and reports out via CASA website, presentations, and Student Life meetings the impact and effectiveness of CASA advising, events, programs, and supplemental instruction.
• Serve as point of contact for tracking and documenting information related to advising, course capacity, and registration on behalf of Academic Advising Coordinators and Associate Director to report our successes and challenges.

Projects

• Partner with CASA leadership, the Registrar, and Academic Advising Coordinators to update and correct current Mines catalogs and Degree Works.
• Management of TRAIL website on behalf of CASA.
• Manage and implement student staff training for all CASA student employees including maintaining the CANVAS training page and documents, developing schedules for fall and spring training and ongoing professional development.
• Create and manage evaluation timelines for student employees, Academic Advising Coordinator, and Administrative Assistant or Dept Manager to ensure timely completion and submission.
• Serve as point of contact for Office of Graduate Studies to inform undergraduate advising for 4+1 programs.
• Oversight and management of the CASA Blasters Basket program
• Develop new CASA initiatives as directed by CASA leadership.
• Gather information in support of forthcoming program reviews and annual office evaluations.

Minimal Qualifications:

Education and Experience

• Bachelor’s and master’s degree from an accredited institution of higher education.
• Two years of post-master's professional experience working with college students in an advising, teaching, mentoring, or coaching role in a college or university setting.
• Two years of progressive administrative experience related to project and program management.

Knowledge, Skills, and Abilities and Other Attributes

• Demonstrated professional oral and writing communication skills in addition to strong organizational and project management skills.
• Strong interpersonal and communications skills; ability to analyze and solve problems; project management skills.
• Experience leading sessions and presenting workshops/data to various stakeholders including faculty, staff, and students in person and remotely.
• Proficiency with Microsoft Office Suite.

Preferred Qualifications:

Education and Experience

• Master’s degree in relevant discipline including Student Affairs, Counseling, College Student Personnel, Education Leadership,etc.
• 3 years of employment as a full-time academic advisor and/or academic support or student support specialist in an academic advising office
• Experience working with or in STEM programs at the undergraduate level.
• 2 years’ experience supervising student employees

Knowledge, Skills, and Abilities and Other Attributes:

• Proficiency with computer software including but not limited to Excel, Degree Works, Power BI/Tableau, Qualtrics/QuestionPro.
• Experience with survey design and assessment development and report writing to communicate program outcomes.
• A demonstrable commitment to promoting and enhancing diversity, inclusion, and access.
• Awareness of Colorado School of Mines policies, procedures, and student population

Salary and Benefits:

$60,000 - $63,000 annual salary

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Fully paid health and dental premiums
• Generous sick/vacation time: 13 paid holidays per year – including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, the Colorado State Employee Assistance Program (CSEAP), and backup child and elder care. Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to mines.edu/human-resources/benefits.

How to Apply

Applicants must:

• Complete an online application (personal information, demographic information, references, veteran status)
• Upload a resume or CV
• Upload a cover letter

This posting will close March 7, 2024 at 11:59 p.m. Applications will not be accepted after that date. We will begin a full review by March 11, 2024. We anticipate a start date of June 1, 2024 (negotiable).

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Mines welcomes everyone to our team; in your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need reasonable accommodation at any point in the application or interview process, please let us know.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size – roughly 7,000 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don’t get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting

Apply Here: https://www.click2apply.net/dWPwmeIOKkkn1CP5mF1lP4
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