Assistant Director For Re-Enrollment (Fully Remote)

Applications Accepted From
Public: Open to the public
Special Instructions to Applicants
Ohio University accepts applications and nominations for our Assistant Director for Re-enrollment opening!
To apply, after reviewing the position profile below, please submit the online application, a current resume, a cover letter addressing your professional interest in this role, and a list of three professional or academic references. Successful candidates must pass routine and continual background checks, university judiciary reviews, and driving record audits. Review of applications will begin immediately and continue until the position is filled. For priority consideration, apply by March 15, 2024. For full consideration, apply by April 1, 2024.
This position is eligible for the following benefits
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number: 20166038S
Job Description
JOIN A TEAM THAT SUPPORTS YOU
At Ohio University we believe in supporting and recognizing the talent that introduces thousands of students to OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development opportunities to tuition benefits, affinity organizations to shared governance, and more, OHIO is proud to support our employees.
ABOUT OHIO
At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives.
Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.
We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America's best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a five-time Higher Education Excellence in Diversity (HEED) award winner.
With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at https://www.ohio.edu/forever and consider shaping that experience by applying for this role with Enrollment Management!
POSITION SUMMARY
Reporting to the Director of OHIO Online Undergraduate Enrollment, the Assistant Director for Re-enrollment plays a pivotal role in supporting OHIO's enrollment and retention efforts by developing, implementing and executing innovative and effective strategies that attract and support former OHIO students through all stages of the re-enrollment process. The incumbent collaborates with a wide variety of stakeholders, including the Office of the Registrar, Center for Advising, Career and Experiential Learning, Undergraduate Admissions, Regional Higher Education and other offices / units in the Division of Enrollment Management and Academic College Student Services Offices to ensure that there is cross functional alignment of services, clear and available information and necessary support leading to seamless and transparent reentry pathways and degree attainment. The Assistant Director's work will play a critical role in fulfilling OHIO's commitment to reducing barriers to education, supporting an inclusive campus community, and building a sense of belonging for all.
KEY RESPONSIBILITIES
Outreach and Support Services: The Assistant Director for Re-enrollment will collaborate with the Director of OHIO Online Undergraduate Recruitment and across multiple stakeholders to create and implement a suite of services and recruitment plans that effectively serve previous OHIO students through the re-enrollment process for OHIO undergraduate programs. The incumbent will develop and implement programs, services and outreach initiatives aimed at increasing the number of former students that return to OHIO in alignment with institutional enrollment goals. The Assistant Director will conduct outreach with former and reenrolling students to gauge eligibility and interest for OHIO programs, communicate with reenrolling students via call campaigns, emails and other forms of communication and utilize database tools to efficiently track each interaction and the progress of all assigned students. The incumbent navigates the re-enrollment process with students from inquiry to enrollment, supporting them with correct information, forms, contacts and services to enroll in their academic program of interest. Maintains consistent contact with students, providing the highest level of customer service to all stakeholders. Has a sound understanding of transfer credit policy and practices and utilizes advising guides and other resources to illustrate to students how their external credit would reduce time towards degree completion and creates alternative pathways for students who wish to return via an OHIO regional campus or community college partner.
Process, Procedures, Operations & Communication: The Assistant Director collaborates across multiple offices and functional areas to align re-enrollment processes and procedures in order ensure a seamless reentry for returning students to OHIO. The incumbent will create thorough documentation of existing and new procedures and will make recommendations for improvements to processes as needed. The Assistant Director will collect, analyze, and interpret data related to re-enrollment trends, outcomes, and student satisfaction and best practices and generates regular reports that inform university leadership and key stakeholders about re-enrollment progress, challenges, and recommendations for process and system improvement.
The Assistant Director will collaborate closely with the Enrollment Marketing and Operations team to develop and execute targeted re-enrollment communication campaigns and plans, creating compelling messaging and materials to promote the benefits of re-enrollment and communicate important deadlines, policies, and procedures, ensuring that all external facing information is kept up to date and accurate.
Academic and Student Services Liaison: The Assistant Director serves as liaison to the Center for Advising, Career and Experiential Learning, Academic College Students Services Offices and other academic and/or administrative units to facilitate integrated recruitment, re-enrollment, credit services and academic advising functions with the goal of creating the most seamless and transparent re-enrollment process possible for students.
Minimum Qualifications
Bachelor's degree in hand currently or by start date.
Minimum of three years of related work experience.
Preferred Qualifications
Master's degree
Department
Online, Transfer and Credit Services Center
Pay Rate: Based on extensive benchmarking data, the Assistant Director position is mapped to Pay Grade CA&P 15 at OHIO, with a target hiring range of $40,296-$45,837. The exact base salary for the selected candidate will be negotiable, commensurate with education and experience, and competitive in the field within the context of similarly situated positions at public universities nationally.
In addition to a competitive approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, wellbeing incentive programs, and additional employee resources. Additional information is available at https://www.ohio.edu/hr/benefits.
Job Open Date
02/29/2024
Posting Close Date
April 1, 2024
Job Category: Administrative at-will appointment
Months
12 month
Planning Unit: Vice President Enrollment Management
Work Schedule
Standard office hours are Monday-Friday, 8:00-5:00; however, candidates must be willing to work evenings and/or weekends if necessary. Flex-space and flex-time options may be available to promote a healthy balance of life and work.
Campus: Athens
Expected hours worked per week
40+
Expected duration of assignment
ongoing
Applicants may contact this person if they have questions about this position.
Jennifer Dillie, dillie@ohio.edu, 740-593-4102
Diversity Statement
Ohio University is proud of its rich history, diverse campuses, international communities, and beautiful Appalachian settings. As part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming, respectful, diverse, and inclusive workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability, or genetic information. Ohio University is an equal access/equal opportunity and affirmative action employer.
Job Family/Subfamily
Enrollment Services-Admissions & Recruitment
Career Track & Level
IC 3
Pay Grade
CA&P|15|
Clery Act Statistics
"To view the Clery Act Annual Safety and Fire Report https://www.ohio.edu/sites/default/files/sites/equity-civil-rights/files/2023%20Annual%20Security%20and%20Fire%20Safety%20Report.pdf">Click Here!