Assistant Deputy Director of State Hearings (Deputy Director 5)

Assistant Deputy Director of State Hearings (Deputy Director 5)

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Public Assistance
• Workforce Development
• Unemployment Insurance
• Child Protective Services
• Adult Protective Services
• Adoption
• Childcare
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Agency Mission

To improve the well-being of Ohio's workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio's most vulnerable citizens.

Our Vision

To be the nation's leading workforce development and family support system.

Our Values

Accountability, Innovation, Teamwork, Integrity, and Compassion.

The Office of Legal and Acquisition Services

The Bureau of State Hearings (BSH) is housed within the Office of Legal and Acquisition Services and oversees the process and policies for State Hearings, intentional program violations, benefits overpayments, and administrative appeals. BSH administers hearings for all ODJFS programs, as well as all Ohio Department of Medicaid and all Department of Children and Youth state hearing appeals under inter-agency agreements. BSH assures that public assistance applicants and recipients receive fair and prompt hearings in appealed cases that result in quality and timely decisions in accordance with state and federal law.

What You’ll Do

In this role, you will assist the Director of Ohio Department of Job and Family Services (ODJFS), Chief Operating Officer of ODJFS, and/or Deputy Director (Chief Legal Counsel) of Office of Legal and Acquisition Services (OLAS) in defining agency and office goals and objectives by performing the following duties:

• Under administrative direction, assists Director of Ohio Department of Job and Family Services (ODJFS), Chief Operating Officer of ODJFS, and/or Deputy Director (Chief Legal Counsel) of Office of Legal and Acquisition Services (OLAS) in defining agency and office goals and objectives,
• Directs operations of ODJFS State Hearings, supervises management level staff, and acts on behalf of and represents ODJFS:
• Directs operation of entire State Hearings program; interfaces and coordinates with management staff and Deputy Directors from other ODJFS program offices (e.g., Office of Family Assistance; Office of Child Support) and from the Department of Medicaid to ensure efficient operation, ensure highest level of timeliness in rendering decisions, and to reduce adverse impact to clients who are entitled to benefits;
• Represents ODJFS in meetings regarding the Ohio Benefits System and its implementation;
• Represents ODJFS in meetings and through communication with stakeholders and partners (e.g., Ohio Job and Family Services Directors' Association [OJFSDA]; Legal Aid organizations);
• Manages and directs Bureau Chief, attorneys, and other management staff;
• Ensures management team meets established goals and objectives;
• Conducts staff meetings and keeps staff apprised of program, law, and rule changes within ODJFS and within other agencies (e.g., Ohio Department of Mental Health; Ohio Department of Developmental Disabilities) that impact decisions rendered in Bureau of State Hearings;
• Interfaces with staff from other ODJFS offices (e.g., Office of Fiscal and Monitoring Services; Office of Information Services; Office of Employee and Business Services) to ensure that the work completed by State Hearings is properly tracked and reported (e. g., budget; cost allocation; staffing; facilities; federal reporting);
• Acts on behalf of and represents ODJFS and Deputy Director of OLAS in meetings with other state agencies, county agencies, and federal agencies (e.g., US Department of Agriculture, Food and Nutrition Services; US Department of Health and Human Services, Centers for Medicare and Medicaid Services); as required, represents Director in meetings related to State Hearings' matters.
• Supervises assigned staff (e.g., assigns work and provides direction; makes recommendations for hire; reviews work and provides feedback; establishes employee goals; conducts performance evaluations; monitors and evaluates staff performance; approves/disapproves requests for leave; recommends disciplinary action; conducts staff meetings; encourages staff development).

Challenges: This position is high-exposure and you must be able to work under pressure with competing priorities. Infrequent travel to ODJFS district or local offices may be required.

Schedule: This position is designated as a hybrid position and is telework eligible. Standard workdays are Monday – Friday, 8am to 5pm (Flex).

Travel: Statewide travel may be required for meetings, training, or other operational needs.

Position Number: 20036559

There are no minimum qualifications for this position; however, preferred experience and knowledge includes:

• Business or Public Administration, Human Resources, Project Management, or Human Services
• Fiscal Management (e.g., accounting, public budgeting and spending)
• Government structure and processes
• ODJFS programs and policies
• Supervisory/management
• Operations research or statistical techniques used in decision-making process
• Ability to collaborate with others
• Analytical and problem-solving skills
• Prepare meaningful and concise reports
• Solid communication skills with diverse groups of people
• Ability to handle competing priorities and remain composed in a fast-paced environment
• Ability to monitor practices to ensure compliance with established guidelines and state & federal law

Technical & Professional Skills Utilized:

• Executive Leadership
• Supervisory Principles and Techniques
• Management
• Leading Others
• Business
• Professional Demeanor
• Visionary and Strategic Thinking
• Organizational Planning
• Decision Making
• Establishing Relationships
• Goal Setting
• Consulting
• Problem Solving/Results Oriented

Tips For Your Application

Information in attached resumes or cover letters should be entered into your application in the appropriate Work Experience or Education & Certification sections.

Pay Information

Pay is commensurate with experience and/or education.

What’s In It For You

We offer our employees a sustainable lifestyle that includes a flexible work life balance making our agency a great place to work!

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. For more information, check out the 2023-24 MyBenefits Guide Online flipbook or PDF copy and see pages 8-9 for costs.

Dental, Vision and Basic Life Insurance

• BU: Dental, vision and basic life insurance premiums are free after one year of continuous service.
• Exempt: Dental, vision and basic life insurance premiums free starting the first of the month following start date.

Time Away from Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Paid Childbirth/Adoption leave

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. As a new employee, you will be automatically enrolled into Ohio Deferred Compensation unless you opt-out within 90 days of hire date. Visit the Ohio Deferred Compensation website for more information

Supplemental Information

EEO Statement

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request an ADA reasonable accommodation, please email ADA_Public@jfs.ohio.gov.

Telework Policy

ODJFS may require occasional in-person meetings for training or other operational needs. You will have access to ODJFS shared workspaces, if needed. Employees are required to sign a teleworking agreement upon their first day. Schedules are subject to change based on the agency’s operational needs and telework status. Telework is considered a privilege and agreements are reviewed annually.

This position is overtime exempt and is deemed unclassified per Ohio Revised Code 124.11 (A) (9).

The final candidate selected for the position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal conviction(s) will be made before excluding an applicant from consideration.

Status of Your Submitted Application

To check the status of a job application, sign-in to your profile and click on the "My Jobpage" tab to view completed submission. Check Job Status, and Submission Status, to see if there are any changes in status and View Email Messages to see if email correspondence was sent. We will correspond with applicants if they are selected for an interview.