Assistant Community Director - Lenox Park

Job Type
Full-time
Description
ASSISTANT COMMUNITY DIRECTOR
SUMMARY
Under the supervision of the Community Director, the Assistant Community Director is responsible for assisting the Community Director. Primary responsibilities include ensuring that the community generates satisfactory cash flow and that the property is maintained in accordance with Kairoi standards and assures customer satisfaction.
JOB DUTIES

• In the absence of the Community Director, the ACD is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
• Show apartments and process applications for prospective residents. Assure that lease or rental agreements are being properly completed and renewed.
• Coordinate all details of move-ins and move-outs.
• Accurately process paperwork and ensure all data in the resident files such as income, credit reports, assets, etc. are kept confidential.
• Posting rent and preparing bank deposits.
• Prepare and maintain resident files according to Section 42, requirements and company policies.
• Initiate the lease renewal process.
• Preparing late notices, lease renewal letters, and assisting the Community Director with various managerial reports as requested.
• Assists with the eviction of tenants in compliance with the court order and directions from Attorneys and Regional Manager.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising file up to date.
• Inspecting apartments recently vacated to determine the disposition of the security deposits.
• Training new employees as requested by the Community Director.
• Ensure all payments from residents are collected and recorded accurately.
• Participate Enthusiastically in resident relation and retention programs and activities.
• Assure prompt and professional action on all resident complaints.
• Continually provide excellent customer service to all residents and prospective residents.

• Attends and participates in training as required.
• Drives motorized vehicles on or off property for company business purposes.
• Supervisory responsibilities in absence of the Community Director.
• Performs other duties as assigned.

• Associate's degree (A.A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, interpret technical procedures, and governmental regulations related to the multifamily industry.
• Basic accounting skills to include but not limited to commissions, percentages, and discount calculations.
• Strong supervisory, customer service, and sales background preferred.
• Organizational, multi-tasking, communication skills, attention to detail and basic computer skills.
• Must be able to pass a comprehensive background check, drug screen, and have a valid Driver's License with no restrictions.