Job Description
Come join the Ally Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors.
The Heritage at Twin Creeks Assisted Living and Memory Care and The Ivy of McKinney, both located in the Dallas, TX area is seeking a passionate and strong customer-oriented Director of Community Relations to facilitate new residents moving into our communities.
We offer competitive wages with opportunities to grow! Training available for qualified candidates.
Responsibilities of the Director of Community Relations
- Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and other healthcare professionals.
- Coordinates and initiates all sales functions for the community, including outreach and professional development.
- Conducts sales tasks including managing leads, lead generation, and touring prospective new residents.
- Strong closing skills.
- Manage the move-in process and provide an excellent customer service experience.
- Implements sales and marketing plans that meets the overall business plan for census goals and financial objectives.
- Ensure that the community is presentable for tours and visitors at all times.
- Coordinate special events for the community.
- Participates in new employee orientation and monthly in-services.
- Ensure residents are provided privacy, respect, and dignity.
- Follows standard precautions and infection control procedures.
- Completes state required training upon hire and annually.
Required Experience
- Possess, as a minimum, a high school diploma or equivalent.
- A minimum of two (2) or more years’ prior sales and marketing experience preferred.
- Proficient in Microsoft Office and standard office equipment.
- Must be able to speak, read, and write in the English language.
Job Type
Full Time
Benefits
- Bonus Package
- Instant wage access.
- Paid Time Off
- A benefit package is offered to full time employees which includes medical, dental, vision, life, FSA, additional supplemental insurance plans, and legal services.
- HR Service Partners BenefitHub Perk Program
The Heritage at Twin Creeks Assisted Living and Memory Care and The Ivy of McKinney are equal opportunity employers. All candidates must be able to pass a criminal background check and a comprehensive reference check.