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Form of work
SalaryOur Story
We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.
But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.
And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.
And that’s what we’re after, to inspire people’s lives and style.
Whether you’re a customer or a part of our crew, we put people first. We’re proud to have been recognized as an industry leader in:
- America’s Greatest Workplaces for Diversity (Newsweek, 2023)
- America’s Greatest Workplaces for Women (Newsweek, 2023)
- Best Employers for Diversity (Forbes, 2022)
- Best Employers for New Grads (Forbes, 2022)
- Best Place to Work for LGBTQ+ Equality (The Human Rights Campaign Foundation, 2022)
Title: Area Visual Merchandising Manager
Department: Factory Visual
Reporting to: Senior Director of Factory VM
General Summary:
Area Visual Merchandising Manager is responsible for taking direction from 225 Visual Merchandising & Creative Services. The AVMM is to ensure execution in all store types within area of responsibility. AVMM communicates priorities to all business partners and keeps them abreast of updates regarding presentation and signage. AVMM is responsible for training of all field manager levels (RD, DM, SD) regarding presentation for all store types. Additional training includes mapping, flexing presentation based on inventory/ architectures and the ability to maintain merchandising concepts. The role requires regular store visits and hands on work-throughs. The AVMM also acts as a partner to HR in identifying, hiring, training, and retaining merchandisers and visual associates. The AVMM also supports Marketing initiatives and events as well as 225 Special Projects and New Store Openings.
Essential Duties & Responsibilities:
- Training through store visits and hands on merchandising/styling in each store within assigned area.
- Communicate between the visual merchandising department, business partners, and field management.
- Ensure consistency in presentations as per direction for Concept & Product Placement, Styling and Marketing.
- Facilitating company rollouts.
- Training workshops.
- Store openings/Store closings.
- Maintain brand integrity during special events.
- Partner with 225 on Store Openings. Help identify talent, train VM team members, support operational planning for opening, participate in the opening and remain a key partner to the new store teams after opening.
Presentation
- Ensure roll out process is being followed: merchandising/styling shop allocation, mapping, non-sale team support/direction, use of best practices, etc.
- Direct substitution brand appropriate styling direction.
- Ensure marketed messages are clear in all store types and team members are trained (on thought process, priorities, communication, and demonstrating of merchandising examples).
- Flex direction based upon inventory levels to maintain shop concepts within store specific layout.
Business
- Identify opportunity stores within market to support high standards in merchandising and visuals.
- Drive results through awareness of market business (store customer base, store types/ranking, test stores, opportunity stores).
- Develop a travel calendar to affect market strategies.
- Maintain and meet travel budget.
Communication
- Responsible for keeping area abreast of current direction regarding presentation and marketing.
- Ensure direction/updates are executed.
- Provide feedback to 225 and business partners to address global issues that affect the field and offer possible solutions.
- Establish and maintain open lines of communication with 225 and field business partners.
Standards and Training
- Actively participant in presentation rollout workshops.
- Lead detailed merchandising training workshops to develop skill level and provide clarification.
- Ensure consistent execution of presentation, windows, signage and marketing through communication to field managers, store visits and workshops
People
- Build and maintain strong partnerships with 225, RDs, DMs, and store directors to identify areas of opportunity.
- Team building: Partner with 225 and field business partners to identify, hire, train, and attain merchandising managers and visual associates.
- Partner with RD and DM to identify and leverage top talent within area.
Organizational Relationships
- Reports to Senior Director of Factory VM and acts as business partner to RD, DM, and SD.
- Liaison between 225 and field.
- Interfaces with all levels of management and associates in field.
Knowledge, Skills and Abilities
- Strong merchandising skills and ability to translate direction into different store types.
- Able to train and develop individuals to manage implementation of presentation.
- Strong leadership and communication skills to conduct thorough store walkthroughs.
- Attention to detail regarding merchandising/styling standards, visual operations and marketing within stores.
- Able to assess and prioritize workload, identify opportunities, and grow the business.
- Able to manage ongoing calendar and manage travel budget.
- Basic computer skills.
Minimum Education
- High school degree or equivalent required. College degree preferred.
Minimum Experience
- Extensive retail management experience with an emphasis on Visual Merchandising & Mannequin Styling.
- Proven experience in training regarding Visual Merchandising & Mannequin Styling.
Physical Requirements
- Able to lift at least 40 lbs.
- Able to conduct lengthy and detailed walk-throughs in stores and to communicate clearly.
- Conduct training workshops that require moving fixtures, merchandise and requires long hours on your feet within stores.
- Be able to occasionally work overnight and very early mornings.
We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.
Benefits + Perks
- Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
- Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
- Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.
- Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
- Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Salary Range: $86,400.00 - $108,000.00 At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
