The Area Operations Manager is responsible for the management of an assigned account, or multiple small accounts, and the supervisors assigned to these accounts. This person must be confident, well-spoken, committed to customer service and able to work with little supervision.
Job responsibilities:
- Direct and oversee the work of the around 30 janitorial employees
- Plan, organize, direct, coordinate, functions, and activities of assigned area
- Establish and maintain effective lines of communication with stakeholders
- Control expenses within area of responsibility
- Maintain records and statistics for administrative and regulatory purposes
- Evaluate and justify supplies, equipment, and purchases as needed
- Develop and recommend account operating budget
- Provide feedback to management on customer requirements and opportunities
- Demonstrate and promote culture, values, and company philosophy
Job requirements:
- Skills and Abilities
- Must be 18 years or older and a valid driver’s license and clean MVR
- Must have reliable transportation
- Good communication skills
- Customer-oriented and friendly
- Ability to manage, analyze and interpret financial data and results
- Ability to work under pressure
- Basic skill with Microsoft Office Suite and/or related software
- Education and Experience
- High school diploma or GED
- Experience providing janitorial services preferred
- Experience in coaching, motivating, developing, and leading a team
- Knowledge of human resource policies and practices
- Acquisition of BSCAI- Certified Site Supervisor (CSS) certification
- Physical Requirements
- Stand and walk for long periods of time
- Frequent bending and twisting
- Able to lift, push & pull 50lbs
- Able to work flexible hours including evenings and weekends