AddressFull-time | Year-round | Comprehensive Benefits Package
As the Area Manager of Security of Valleyfair, you'll ensure Security and Safety of all guests and employees while protecting the company assets, revenues and reducing liability.
Responsibilities:
- Assists the Manager of Security to oversee the day-to-day activities and excellent service in the operation of the security department in accordance with Cedar Fair guidelines, ensuring the safety and security of associates, guests, and property. Areas of responsibility include in-park patrols, perimeter access points, communications dispatch center, parking lot patrols, residence areas, and loss prevention.
- Oversees the operation of the front gate metal detection screening process to ensure a smooth and efficient operation and pleasant experience for the guests as they pass through the facility.
- Manages all aspects of the security department staff to include hiring, training, development, supervising, coaching, and scheduling.
- Manages the action plan for the park CCTV and Loss Prevention program while ensuring compliance with federal state and local laws.
- Maintains cooperative working relationships with outside law enforcement, fire, and EMS department as well as other regulatory agencies.
- Coordinates all 3rd party security services contracts.
- Works closely with Safety team to ensure that calls in the park are responded to in a timely manner.
- Conducts investigations, ensuring the completion of accurate documentation.
- Makes recommendations to departments to alter procedures or practices based on information obtained during investigations.
- Responds to and resolves complaints pertaining to security issues or incident reports from associates and guests.
- Coordinates, develops, plans, and participates in park emergency action plans.
- Participates as an active member of the Park’s Operating Manager Program.
- Works with senior management to develop the security department expense and labor budgets while also reviewing current security guidelines and suggesting changes.
- Responds to park emergency situations and directs the actions of the security staff, as needed. Assists with incident command during a park incident. Assists in the development of the park’s emergency management programs as well as training park personnel on these plans.
- Ability to work nights, weekends, and holiday periods to meet business needs.
- Other duties as assigned.
Qualifications:
- Bachelor’s Degree (4-year College or University) preferred.
- Valid State/Provincial Driver’s License.
- 3-5 years related experience.
- Must be at least 21 years of age.
- Familiarity with cameras, access control, and/or other security systems.
- Understanding of law regarding proprietary security.
- Ability to work nights, weekends and holiday periods to meet business needs.
- Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
- Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
