The General Manager is responsible for the overall success (P & L) and management of the company. Responsibilities include planning, organizing, directing, coordinating, and controlling company activities and functions to achieve revenue goals and objectives while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a rapidly changing and highly competitive business environment. Promotes safety, continuous improvement, learning, high customer satisfaction, and high standards of service. Utilizes human capital effectively to increase business, manage workload and job costs, and achieve production and margin objectives.The General Manager is responsible for the overall success (P & L) and management of the company. Responsibilities include planning, organizing, directing, coordinating, and controlling company activities and functions to achieve revenue goals and objectives while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a rapidly changing and highly competitive business environment. Promotes safety, continuous improvement, learning, high customer satisfaction, and high standards of service. Utilizes human capital effectively to increase business, manage workload and job costs, and achieve production and margin objectives.
Required knowledge, skills and abilities:
- Minimum 10 years of experience in increasing responsibility in a residential service operation.
- Minimum 5 years of experience as a supervisor and manager within a home service industry operation.
- Proven, consistent track record of meeting and exceeding revenue objectives.
- Experience in analysis of cost and forecast data to align with business unit objectives and goals.
- Experience with job costing as well as operations profit and loss.
- Knowledge of laws governing business and employment in the local market.
- Background in building a team culture through recruitment, motivation, and training of staff.
- Ability to train and develop team members for promotions within
- Excellent verbal and written communication skills as well as excellent interpersonal skills.
- Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook and Access.
- Valid driver’s license and a clean driving record.
- Ability to pass a background check and drug screen.
- Bachelor’s degree or equivalent work experience.
- EPA certification.
- South Carolina contractor licenses (preferred).