Server Assistant

The Bank, Hilton Head’s Beer Garden (“The Bank”), is the premiere community—focused venue on Hilton Head Island. Inside the four walls of a 17,000 square foot former Bank of America branch, visitors will find attractions such as Side Hustle Brewing Company, Pizza Co, Bank Heist Burgers, Mo’ Money Tacos, a gift shop, and an original bank vault, stocked with freshly canned craft beer to go. Outside, The Bank’s beer garden boasts 55,000 square feet of good times generated by a teller window for ordering craft beer, food & beverages, a standalone armored car bar, delicious food from All About the Benjamins Seafood, Dollar Billy’s and Ben Franks food trucks, unique drinks, live entertainment, a family zone, and games. The best part? Everything is draped in low country swagger.

This venture is the beginning of Watterson Brands’ Moon King Entertainment Group, a diverse collection of thoughtfully curated, experiential venues that explore local history, culture, and cuisine while providing live entertainment and a sense of place.

Summary of Position:

Reporting to Vice President of Operations (Bryant Arns), the Beer Garden Assistant delivers food from the kitchen to the customer in the restaurant. They ensure that each customer receives the correct order and answer customer inquiries.

Duties and Responsibilities:

• Answer questions regarding the menu.

• Deliver food, beverages, condiments, and other requested items to customers.

• Ensure that food is prepared correctly and to customers’ satisfaction; return incorrect orders or improperly cooked orders to the kitchen.

• Collect plates and clear the table as customers finish their meals; set up tables before service with the appropriate tableware.

• Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.

• Report any behaviors and/or actions that go against anything set forth in this agreement to a manager.

• Report any customers who may be too intoxicated for service.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Desired:

• Excellent interpersonal skills and focus on serving customers.

• Ability to remain calm when dealing with unruly and argumentative patrons.

• Ability to learn point of sale software used by bar or restaurant.

• Ability to work with a team.

Supervisory Responsibility:

This position does not currently have supervisory responsibilities.

Work Environment:

This job entails prolonged periods of standing, preparing drinks, and interacting with customers. There is also frequent contact/immersion of hands in water, sanitation solutions, and produce items.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk, hear, sit, and stand. The employee might be required to reach, bend, stoop, pour, carry, push, and lift objects up to 50 pounds. There is substantial repetitive motion of the wrists, hands, and fingers.

Preferred Education and Experience:

• High School Diploma or equivalent preferred.

• At least one year of prior restaurant work experience preferred.

Job Types: Full-time, Part-time

Pay: $17.50 - $21.08 per hour

Expected hours: 15 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Application Question(s):

• Were you referred by a current employee?

Ability to Relocate:

• Hilton Head Island, SC 29928: Relocate before starting work (Required)

Work Location: In person