Address
Form of workARBY'S RESTAURANT SHIFT LEADER
The Restaurant Shift Leader reports to the Manager
The Restaurant Shift Leader reports to the Manager
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The personality traits, duties, and capabilities described below are designed to provide applicants and employees with enough information regarding the actual job duties (both physical and mental) of the position described so individuals can decide if they are qualified to adequately perform such responsibilities. This list is intended to summarize the kinds of duties the Company has identified as “essential” for the position described but, does not constitute all of the activities and responsibilities that are assigned to the position. This Job Description may be modified from time to time as required to meet business necessity, with or without consent of or advance notice to employees.
MINIMUM REQUIREMENTS: The successful candidate will:
- Have the ability to communicate orally and in writing in the English language.
- Have the ability to work an assigned schedule.
- Be legally eligible to work in the United States.
- Have reliable transportation to and from work.
- Be able to supervise and train other employees and effectively use all equipment of each position in the store.
WILLINGNESS TO: The successful candidate will:
- Be willing to ask customers if they are interested in purchasing additional items (“suggestive” or “plus” selling).
- Be professional, friendly and helpful to customers, vendors, and other employees.
- Follow Company policies, as well as comply with all Federal and State laws.
- Work alone or with others with minimal direction.
LEADERSHIP: The successful candidate will be able to:
- Help train and supervise positive, enthusiastic employees, ensuring excellent customer service.
- Develop, manage and assign tasks appropriately to ensure the store is clean, organized, adequately stocked, and well kept based on Company standards.
MENTAL CAPABILITIES: The successful candidate will be able to:
- Efficiently ring up all sales on a Point of Sale system, properly account for all cash or other forms of payment for products sold.
- Accurately prepare the daily paperwork, make bank deposits in accordance with Company policy, properly check-in vendors and account for inventory, execute Company fuel pricing policy, etc.
PHYSICAL ABILITY REQUIREMENTS: The successful candidate will:
- Have the ability to work a minimum of 52 hours per week, over a 6-day period.
- Be exposed to cold and hot temperature extremes in the walk-in cooler, freezer and/or outdoors.
- Be able to stand, stoop and/or walk for an entire shift and be able to bend at the waist with some twisting,
- Be able to clean interior/exterior areas (trash disposal, bathrooms, spill, etc.).
- Be able to reach, grasp and manipulate objects with hands continuously throughout the day.
- Be able to climb a ladder on occasion to store or retrieve materials or to hang signage.
- Be able to lift and carry up to 50 pounds from ground to waist on occasion.
- Be able to routinely lift and carry up to 30 pounds from ground to overhead (stock shelves, cooler, etc.).
- Be able to push and pull with arms at a force of up to 20 pounds (mopping, using hand truck, etc.).
OPERATION OF EQUIPMENT: The successful candidate will be able to:
- Efficiently utilize and conduct basic trouble shooting of all equipment in the store (POS system, Fuel Tanks and Dispensers, restaurant equipment, etc.).
- Maintain property and equipment to ensure customers and employees have a safe environment in which to work and shop.
- Follow all Company Safety and Loss Prevention procedures including wearing appropriate safety equipment.
