Address
Form of workGroundworks is seeking talented Appointment Center Specialists (Part Time) to join our tribe in Virginia Beach, VA!
Job Description
As an Appointment Center Specialist, you will be the voice of our brand and the first point of contact with our future customers. You will utilize excellent customer service skills to create a positive first impression with interested homeowners, then schedule initial free inspection appointments as the first step to earning their business.
You will handle inbound calls from homeowners eager to work with us, as well as make warm outbound calls (no cold calling!) in a fast-paced Call Center environment.
Base pay for this position is $14/hr + $3 bonus per each appointment booked & ran Agents typically earn $18-22+/hr with this structure!
This is an in-office position at our Virginia Beach, VA headquarters.
Weekend and weekday daytime shifts are available! If you can work every Monday, we can discuss a schedule that will work for you! This is a great opportunity for parents of school-aged children, military spouses, students, and anyone looking for a part-time schedule!
Job Responsibilities
- Answer inbound calls and make warm outbound calls using an automated dialer. All calls are warm - no cold calling!
- Schedule inspection and estimate appointments with interested homeowners
- Maintain customer information within company software
- All other duties as necessary
Qualifications
- Must be able to work every other weekend (Saturday & Sunday). You will have 2 weekdays off instead on those weeks
- Good phone & communication skills
- Positive, competitive nature
- Comfortable using computers
- Ability to adapt quickly to changes in work strategy
What we provide for our Part Time employees
- Competitive base wage with lucrative bonus potential
- The best-in-class training programs
- Convenient schedules
- 401(k) with a company match after applicable waiting period
Company Description
Groundworks is the nation's leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.
With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country! Recognized as a Top Workplaces USA™ company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!
We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe! Our shared culture, resources, work ethic, and even the lingo we use unites us as #OneTribe.
Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset - their home.
When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. It's the Groundworks difference!
So come and help us make history. Join our Tribe!
#Groundworks #StrongerTogether #OneTribe
Groundworks companies include these extraordinary brands:
https://www.groundworks.com/our-brands/
