Address
Form of workApplications Support Specialist
Position Type:Student
Division:Finance & Administration
Department:Information Technology
Job Description:- Work with customers to resolve software related issues through phone, email, and/or remote or in-person assistance.
- Work with supervisors and vendors on installing and maintaining system, utility, and application software such as:
- ASU Google/0365 email systems
- Virtual Desktop Infrastructure (VDI) for labs and off-campus
- Management of user access for the different software systems
- Software packaging and deployment
- Other duties as assigned
- Standard operating hours for this position are 8:00 AM – 5:00 PM Monday through Friday. Technicians are required to fit their schedule within standard operating hours, but may occasionally be required to work events beyond these standard hours.
- Must be a currently enrolled student, registered for classes, and in good academic standing.
- Must maintain a 2.0 GPA or higher.
- Basic understanding of computer software and basic troubleshooting ability;
- Ability to work individually and also with team members;
- Must effectively communicate one on one with end users;
- Ability to efficiently manage your time in a fast-paced work environment
- Experience with the following is preferred but not required:
- Windows OS
- Mac OS
- VDI Horizon
- Software Packaging and Deployment (KACE/SCCM/Intune)
- Microsoft Office Suite (0365)
- Computer programming
- Mobile devices
- Active Directory Services
- Transport computers and other equipment across campus
- Sitting/standing at a computer during work shift
Starting at $13 an hour
Number of Vacancies:1
Open Date:04/17/2024
Special Instructions to Applicant:Please direct any questions regarding your application to it_employment@angelo.edu.
