Airport Deputy Director Commercial And Revenue Development

Airport Deputy Director, Commercial and Revenue Development

(Airport Deputy Director )

This recruitment is open to the public. The eligible list established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange. This recruitment may also be used to fill positions in similar and or lower classifications.

Qualified applicants are encouraged to apply immediately as the recruitment opens Friday, January 5, 2024 and will close on Sunday, February 11, 2024 at 11:59pm p.s.t.

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

The Airport
John Wayne Airport, Orange County (SNA), owned and operated by the County of Orange, is located approximately 35 miles south of Los Angeles between Costa Mesa, Irvine, and Newport Beach.
John Wayne Airport is a medium hub airport with approximately 300,000 Commercial and general aviation operations each year, placing it in the top 30 busiest airports in the country. John Wayne Airport plays a unique and crucial role in the Orange County community. It is the only airport in Orange County that provides commercial passenger and air-cargo service and is the primary provider of general aviation services and facilities in the county. It is home to local law enforcement air operations and to medical/mercy flights. SNA is the gateway through which millions
of passengers travel each year to their homes, their families, their vacations, and their businesses.

• Mission: Connecting People, Places and Opportunities.
• Vision: To be an airport of choice by creating exceptional experiences.

To learn more about John Wayne Airport, click here.
To learn more about the County of Orange clickhere.
To access an informational brochure about this recruitment, click here.

The Position
The County of Orange, John Wayne Airport, has an opportunity for a visionary, entrepreneurial, results-oriented senior-level professional to join our executive team. The Commercial and Revenue Development Division reports directly to the Airport Director and is responsible for developing, implementing, and monitoring all commercial real property contracts involving John Wayne Airport (SNA). The Deputy Airport Director, Commercial and Revenue Development will exercise managerial responsibility in the oversight of the commercial program at SNA including concession analysis, planning, and leasing to enhance commercial revenue for the Airport. This program includes all airlines, food service, retail, rental cars, parking, tenant improvement, ground transportation, airline affairs, general aviation leasing and commercial advertising at SNA. In addition to traditional airport concessions, innovative sources of revenue should be considered.
To review the Class Specification for this position, click here.
The Ideal Candidate
The ideal candidate will have at least Five (5) years of professional airport operational experience in revenue generation, monetizing assets, and commercial property management in an aviation setting that includes the knowledge and application of Federal and State regulations related to but not limited to, FAA, TSA, NEPA, CEQA, CPUC regulations; must include two (2) years of lead/ supervisory experience.
Additionally, the ideal candidate will demonstrate experience in the following:

• Excellent communication skills and the ability to work with a variety of audiences.
• Hands-on problem-solving skills, creativity, innovation, and proven negotiation skills.
• Operational knowledge of the Airport Concession Disadvantages Business Enterprise Program.
• Experience and ability advising and applying expert knowledge of public administration, real estate management, asset development, concession planning and business/enterprise development, procurement, and risk management.
• Experience in team building.
• Involvement in providing an exceptional guest experience.
• Knowledge of applicable federal, state, and local laws, codes, and regulations including Federal Aviation Administration Regulations pertaining to Commercial and Revenue Development at airports.
• Ability to collaborate with program stakeholders, elected and appointed officials, the public and Airport leadership.
• Ability to obtain and maintain background and security check clearance including a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA).
• Ability to obtain and maintain a valid Airport Access Badge within 10 days of employment (may require an Escort and/or Airfield Driving Endorsement).
• Possession of or ability to obtain a valid Class C or higher, California Driver's license is required.

- A bachelor's degree in airport management, aviation, civil engineering, or related field may substitute for one(1) year of the required experience.
- A master's degree in airport management, aviation, civil engineering, or related field may substitute for two (2) years of the required experience.
- Although not required, a professional certification such as the American Association of Airport Executives (AAAE) designation is highly desired.
In addition, the successful candidate will have knowledge, skills, and abilities which will demonstrate the following competencies:

TECHNICAL EXPERTISE

• Evaluate contract effectiveness; identify problematic areas; recommend and implement solutions; monitor contract compliance.
• Develop successful approaches to solicit for and evaluate technical and financial proposals from interested airport tenants and draft the competitive solicitation documents.
• Thorough knowledge and understanding of FAA regulations.
• Read, understand, and apply complex and technical material including contracts, leases, cash-flow projections, title reports, deeds, and insurance requirements.
• Monitor marketing trends in the industry to develop effective strategies and tools to remain competitive and develop creative economic development opportunities.
• Advise and apply expert knowledge of the principles, practices, methods and techniques of public administration, real estate management, asset development, concession planning and business/ enterprise development, procurement strategies, and risk management.
• Monitor all tenants, contractors, and service provider's insurance compliance.
• Ability to learn and adhere to departmental policies and procedures.

LEADERSHIP & SUPERVISION

• Direct and coordinate various personnel functions including, but not limited to performance appraisals, scheduling, and training of assigned staff.
• Effectively monitor assigned staff workload.
• Exercise sound managerial judgment with initiative and originality in the generation of new and revised solutions to complex real estate and asset development issues.
• Build effective business relationships with tenants, real estate developers, consultants, and vendors.
• Build and lead a team of high performance, forward focused, results and customer-oriented professionals.
• Align team and individual goals to meet organization's objectives.
• Empower staff and inspire creative approaches to doing business "smarter and faster".

STRATEGIC PLANNING

• Evaluate effect of current and pending federal, state and local legislation, regulation, directives and policies as they relate to SNA real property, tenant and contractor insurance compliance, and purchasing functions.
• Develop marketing plans to maximize business development potential.
• Assess the Division's organizational structure to ensure efficient and effective operation, and to develop and implement successful, proactive workforce plans.
• Collaborate with colleagues to align team/business unit with corporate strategies and objectives.
• Conduct concession planning, research, and evaluation; develop strategies and apply creative techniques to successfully acquire and retain Airport concessionaires.

EFFECTIVE COMMUNICATION

• Ability to work effectively and interact with various organizational levels within the County, agency departments, and external vendors.
• Report ideas and complex material clearly, concisely, and logically both verbally and in writing.
• Represent the Airport effectively and communicate articulately on variety of issues that may be confidential or sensitive in nature.
• Present technical information and concepts clearly, convincingly, and effectively, both orally and in writing, to diverse groups including the media.
• Maintain cooperative relationships and deal tactfully and effectively with elected and appointed officials at the local, State and Federal levels including business executives, regulatory agencies, community groups, employees, and the general public.
• Communicate effectively to resolve issues and develop collaboration on all internal organizational levels and with a wide range of external constituents including business, community, and Airport customers.
• Assess the Airport's operations through the eyes of the traveling public, local community, and Airport tenants to anticipate and meet their needs.

LICENSE REQUIRED
The successful candidate must possess, obtain and maintain the following licenses:

• Valid California Driver's License, Class C or higher, by date of appointment
• Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment.

AIRPORT ACCESS REQUIREMENTS
The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA).

PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS

In addition to the standard requirements and conditions listed for all positions, some assignments may require additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions.

Physical and Mental Requirements: Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.

Environmental and Working Conditions: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Function effectively in a standard office environment.

RECRUITMENT PROCESS
Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process.

Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clickhere to review the policy.
Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview (Oral Exam) | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Eligible List | Score Groups: Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Completion of a background investigation to the satisfaction of the County may be required for some assignments.

Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION

Please see below for important information regarding COVID 19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regar...