Aftermarket Sales Representative Door And Hardware

The Aftermarket Sales Representative is responsible for generating revenue by engaging current and prospective customers through strategic outbound calling, one-to-one communications, social engagement, field marketing, and more. The primary purpose is to create opportunities for the sales of Doors, Frames, and Hardware, and ultimately become a trusted advisor to customers such as K-12 Schools, Healthcare, and College/ Universities.

Obtain, maintain, and optimize customer relations through planned and regular sales visits and communications for a given territory
Call on predefined customer and prospect lists to generate sales opportunities and follow up on new leads and opportunities within a competitive, fast-paced sales environment
Place 30-50 phone-based cold calls daily to aggressively pursue retailers and develop new leads and potential customers
Obtain orders and establish new business by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors
Service and build upon existing accounts, including resolving customer complaints by investigating problems
Respond to, engage with, and qualify inbound leads and inquiries via phone, email, and live chat
Achieve or exceed department quotas, sales goals and objectives, and deadlines
Identify target prospects and create strategic action plans to develop the accounts as customers
Follow up on all customer leads from external and internal sources
Submit orders by referring to price lists and product literature
Communicate regularly with key decision-makers, such as directors of maintenance and/or security, school superintendents, and locksmiths
Maintain accurate and detailed activity notes, such as daily calls logs, results reports, weekly work plans, and monthly/annual territory analyses, to be reviewed periodically with the manager
Contribute to team effort by accomplishing related results as needed
All other duties as assigned

Associate’s or Bachelor’s Degree, or an equivalent combination of education/experience
At least 3 years of related sales experience in construction and/or building supply sales
Experience with high-volume cold calling

Strong Customer Relations skills
Strong Verbal and written communication skills
Proficient computer skills, including mainframe programs and Microsoft Office Suite
Must have good attention to detail and strong organizational skills
Ability to be persuasive and influential in verbal and written communications
Working knowledge of Door Hardware, Locks, and Access Control
Strong interpersonal skills

Division 8 & Division 10 Experience
Strong sales and phone skills are a must. Able to problem-solve and resolve inquiries both internally and externally. Supports the sales cycle in full, and is able to act independently. Highly motivated and personable presence essential and must be able to meet quotas and sales initiatives.
As an Aftermarket Sales Representative, you must possess excellent interpersonal communication skills, a strong sense of integrity, and superb organizational and time management skills. You must be competent in territory management, be able to organize a sales strategy, and possess great presentation skills. You must also be a self-starter and problem solver who keeps the customers’ best interest at heart. This position conducts sales calls on existing, and potential End User Customers.

We are seeking a highly competitive, motivated, self-starter professional with a mix of selling skills, drive, and personality. As an Inside Sales Representative, you will locate, solicit, and gain business from new and existing accounts. Strong sales and phone skills are a must. Able to problem-solve and resolve inquiries both internally and externally. Supports the sales cycle in full, and is able to act independently. Highly motivated and personable presence essential and must be able to meet quotas and sales initiatives.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms.

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. May occasionally require business travel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.