Admissions Support Specialist | Call Center

Do you have a passion for customer service as well as helping people achieve their education goals? Than this Admissions Support Specialistopportunity may be a perfect fit for you!

This company is a leader inpost-secondary career education that provides admission and financial supportto many colleges across the US. This company is obsessed with student successand provides many resources for them to achieve their educational goals. Great work-lifebalance and opportunity for growth and position advancement. Environment is energeticand exciting, you will work with a team that is focused on making yourexperience fun and fulfilling.

Admissions Support Specialist Job Duties:

• Handling high volume calls that are primarily outbound calls
• Utilizing a power dialer to call out to prospective students and live transfer interested students to college of their interest
• Assisting in setting up on-campus appointments for students to get tour and answer questions that they may have
• Utilizing a variety of computer software for calling, transferring and appointment setting 
• Making a great first impression with prospective students by offering great customer service and a positive experience 

You will be successful in this role if you are a reliable self-starter who works well on a team!
Schedule: Monday-Friday 9a-6p or 10a-7p (Education center operates from 6a-7p, must have flexibility to work on different shifts occasionally)

Pay: $17/hr will receive $1 increase once hired on to company and receive raise review opportunity after 90 days of being hired

Admission Support Specialist Requirements:

• At least 6mo-1 year in relevant customer service experience (Call Center experience is preferred) 
• Longevity in previous roles- looking for work longevity of at 6months-1 year in most recent jobs
• Reliable Transportation- personal vehicle is preferred or a reliable way to get to and from work 
• Computer Proficiency- familiar with utilizing basic computer programs. Being able to navigate through multiple software platforms at a quick pace 
• Strong written and verbal communication skills
• Must be organized and willing to be flexible with schedule 
• Experience meeting daily, weekly and monthly goals 

Employee Perks:

They offer a competitive benefits package upon permanent hire that includes:

•  Medical
•  Dental
•  Vision
•  Vacation pay
•  401k retirement plan with matching contributions available by the company
• Stock options

Location:  Mesa, AZ 

If you are interested in this Admission Support Specialist role or have questions, apply now or call 480-750-7272 to learn more!