Graduate Admission Counselor (Student Services Professional Ii)

Job Title

Graduate Admission Counselor

Classification

Student Services Professional II

AutoReqId

535261

Department

Dean's Office, College of Business and Economics

Sub-Division

College of Business and Economics

Salary Range

Classification Range $4,610 - $6,556 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,610 - $5,097 per month)

Appointment Type

Temporary

Time Base

Full Time

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; This is a temporary position to end on or before June 30, 2025, with a possibility of renewal on an annual basis if funds and/or program needs exist. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

About CSUF

Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position: 

The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We are seeking an exceptional individual to join our team as the Graduate Admission Counselor (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general direction of the Assistant Director of Operations and Enrollment Management, the Graduate Admission Counselor guides prospective graduate students from their first inquiry about the college, through the application process until they enroll in classes by collaboratively coordinating the outreach, recruitment, admissions, and yield efforts for the College of Business and Economics Graduate Programs Office. The Graduate Admission Counselor leads/assists Graduate Programs outreach, recruitment, application processing, and enrollment efforts for all graduate business programs. The Graduate Admission Counselor is responsible for reviewing application documents to determine whether a candidate meets specific admissions criteria for a graduate program in the college, as well as if the candidate meets all pre-requisite course requirements for the graduate program to which the candidate applied.  Performs initial outreach communication to all leads generated from outside sources (e.g. College/grad fairs, email campaigns, inquiry forms, etc.), ensuring prospective applicants have the necessary information about programs of interest. Promotes the programs to prospective applicants and guides them through the application process, following up as needed to ensure application submission. Participates in and assists with planning on and off-campus recruitment, application workshops, and other promotional events, which includes counseling and evaluating prospective student needs, thus making judgments to recommend solutions to problems and changes in program procedures. The Graduate Admission Counselor assists walk-in students, conducts program admission meetings, and phone/video conferences. Is responsible for developing and maintaining relationships with prospective students, community partners, alumni, and other special constituents related to recruitment and admission.  The Graduate Admission Counselor shall collect and disseminate information related to financial aid and scholarship opportunities. Develops and presents to interested groups regarding College of Business and Economic Graduate Admission procedures. Is responsible for staying apprised of program application, admission, and evaluation changes and updates. Other duties as assigned. 

Essential Qualifications

Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the Student Services program areas or a related field. A master's degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

A minimum of one year of intervention programming and development experience.  Previous experience advising a student population with the ability to advise students individually and in groups.  Master's in Higher Education, Counseling, or Psychology.

Completion of a formal training program in academic records evaluation or one year of academic records evaluation experience or any 12-month combination of training and experience related to academic records evaluation.  Knowledge of the format and interpretation of course records and transcripts of institutions of higher education.  Knowledge of authenticating course credits and comparing records of differing formats, such as foreign records.  Knowledge of campus curriculum requirements for majors, minors, terminal degrees, and special program designations, as well as knowledge of campus resource guidelines for making determinations using various criteria.  Ability to comprehend and interpret complex regulations or requirements and apply them during the evaluation process.  Ability to maintain resources that documents and update criteria.  Ability to explain criteria and evaluations to others.  Ability to make accurate records, organize work to meet deadlines, and safeguard the confidentiality and security of records.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
 
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
 
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 
 
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).