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Form of work
SalaryBy working for the Chicago Zoological Society at Brookfield Zoo, you will make a meaningful difference by supporting a mission-based organization that takes PRIDE in everything we do! Every job at Brookfield Zoo is important to creating a safe, clean, family-friendly environment for our two million annual guests.
Just imagine: 216 acres in a beautiful park-like setting, with amazing stops along the way, to see any number of nature's wonders. Whether that be iconic North American animals at Great Bear Wilderness, jumping into the jungle at Tropic World to meet our new silverback gorilla, or taking in a super spectacular dolphin show at the Dolphinarium. Brookfield Zoo has been a remarkable destination since 1934 and the Chicago Zoological Society has been an international leader with our cutting edge role in animal care and conservation.
As an Admissions Associate you will represent the Society by meeting, greeting, and welcoming guests as they begin their visit at Brookfield Zoo. Customer service is Brookfield Zoo's number one priority. Your pleasant smile and outstanding focus on guest satisfaction while, at the same time, demonstrating your keen product knowledge in assisting guests with purchasing the best value for their visit, and maximizing their experience at Brookfield Zoo is of utmost importance. To complete the admissions process, you will operate a cash register accurately and efficiently for up-selling admissions, parking, internal attractions, packages, rentals, membership sales, and other initiatives. As our guests often appreciate enthusiastic and accurate information about the various attractions, special events, and other destinations with in the Zoo, you will become very familiar with Brookfield Zoo while maintaining a high quality experience for our 2 million guests each year. Admissions Associates are assigned to work the parking booths, admission booths, Guest Relations buildings, stroller rentals, internal attraction ticket booths or entrances, and/or access control for general admission or internal attractions.
Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking to fill positions with a variety of start dates with a larger number of these start dates during spring time as we prepare for our busy summer season which kicks off Memorial weekend.
We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).
Just imagine: 216 acres in a beautiful park-like setting, with amazing stops along the way, to see any number of nature's wonders. Whether that be iconic North American animals at Great Bear Wilderness, jumping into the jungle at Tropic World to meet our new silverback gorilla, or taking in a super spectacular dolphin show at the Dolphinarium. Brookfield Zoo has been a remarkable destination since 1934 and the Chicago Zoological Society has been an international leader with our cutting edge role in animal care and conservation.
As an Admissions Associate you will represent the Society by meeting, greeting, and welcoming guests as they begin their visit at Brookfield Zoo. Customer service is Brookfield Zoo's number one priority. Your pleasant smile and outstanding focus on guest satisfaction while, at the same time, demonstrating your keen product knowledge in assisting guests with purchasing the best value for their visit, and maximizing their experience at Brookfield Zoo is of utmost importance. To complete the admissions process, you will operate a cash register accurately and efficiently for up-selling admissions, parking, internal attractions, packages, rentals, membership sales, and other initiatives. As our guests often appreciate enthusiastic and accurate information about the various attractions, special events, and other destinations with in the Zoo, you will become very familiar with Brookfield Zoo while maintaining a high quality experience for our 2 million guests each year. Admissions Associates are assigned to work the parking booths, admission booths, Guest Relations buildings, stroller rentals, internal attraction ticket booths or entrances, and/or access control for general admission or internal attractions.
Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking to fill positions with a variety of start dates with a larger number of these start dates during spring time as we prepare for our busy summer season which kicks off Memorial weekend.
We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).
Position Requirements and Specifications
You must be at least 16 years of age for this position. This is a temporary position that has the potential of returning for multiple seasons. The starting pay is $15.75 per hour.
The requirements for this position include:
The requirements for this position include:
- High School graduate or (GED) equivalent preferred.
- Accurate basic math skills required.
- Ability to operate a point-of-sales (POS) system desired. Demonstrated strong customer service skills required.
- Ability to communicate effectively with the public and staff required.
- Demonstrated ability to work effectively under pressure and meet deadlines.
- Incumbent must have the ability to work non-standard hours including evenings, holidays, and weekends.
- Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
- Multilingual ability and Spanish fluency a plus.
Additional Information
The Chicago Zoological Society is an Equal Opportunity Employer.
Schedule Details
Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).
Job Location
Chicago Zoological Society-Brookfield Zoo
Zip Code
60513
Department
Admissions
Group
Guest Services
Union Status
Non-Union
