Administrative Sales Assistant

Department:   Sales

Location:       Reading, PA

Supervisor:   Global Sales Director

Job Type:      Full-Time

For nearly 50 years, BCI has been the leading supplier of products and services for the metal

processing industry. A commitment to research and development preserves our leadership in the

metal processing industry with new, innovative, and environmentally friendly technologies.

GENERAL JOB DESCRIPTION

The Administrative Sales Assistant (ASA) provides front line support for the Sales Department at BCI. The ASA effectively assesses customer requirements, responds to customer inquiries and ensures proper delegation of resolution to the Regional Sales Managers (RSMs) and Account Managers of the Sales Team.  The ASA also provides administrative support for field level activities and development of new business opportunities. The individual in this position will act as a communication bridge between the field-based Sales Team and the Group's departments: General Industries, Coil, Extrusion, and Wire, customers, and suppliers.

DUTIES AND RESPONSIBILITES

• Coordinate services and communicate information developed in the field to necessary Group's departments, especially Management.

• Act as the "department hub" that is a visible and engaging presence of BCl’s sales information and distribution.

• Meet or contact established customers on a regular, rotating basis, or as directed by Management. 

• Assist the Sales Team in setting up new client accounts and new and existing promotional advertising and marketing material and literature.

• Represent Regional Sales Managers (RSMs) and others as required at meetings and work groups as needed (ex. Leadership Meeting, Training work groups, etc.)

• Assist and manage staff and leadership schedules; update RSMs’ internal tracking documents; schedule meetings, lunches, dinners, and training workshops as needed.

• Responsible for travel arrangements and registrations for events, such as annual tradeshows, national sales meetings and any other events as needed. Full event planning required.

• Assist staff and leadership in tracking and reporting advertising contacts; provide reports to Chief Executive Officer, President and RSMs as required.

• Monitor and order promotional item stock as needed; identify potential promotional materials and assist with budgeting for events and customer services.

• Assist and develop both annual and special-focused market surveys (both written and electronic web-based), as needed.

• Update written promotional materials and assist in maintaining regularly updated website material (at least one time weekly).

• Communicate marketing needs to consultants preparing materials and confirm that consultants/vendors have followed through with marketing vision and branding, specifically on our website.

• Complete and provide market research to support the Department's goals as needed, including researching potential accounts.

• Develop and maintain project tracking tools to assist the Sales Team and leadership with priorities and accomplishing goals within defined timeframes; keep up to date on issues and developments and communicate information to the Sales Team, leadership and RSMs, Supervisors/Managers, as needed.
• Create and use current document templates for common processes.

• Monitor Google analytics on existing websites and deliver monthly summary reports to RSMs.

• Deliver monthly revenue reports to RSMs in a timely manner.

 POSITION QUALIFICATIONS

Education: 

• High school diploma or GED
• Associate or bachelor's degree in business administration or similar,

  Experience:

• Experience in sales administration, or a similar role
• Event Planning experience is required
• Experience and proficiency with Microsoft Office 365 and all MO365
• Work experience under limited supervision

KEY COMPETENCIES

• Advanced computer skills
• Self-motivation and initiative
• Excellent interpersonal, written, and verbal communication skills
• Ability to think and act independently and to take very specific direction, as
• Ability to multi-task and prioritize
• Determination to complete and follow through with projects, to set high goals and do what is necessary to reach them.
• Proven problem-solving ability, including ability to determine the severity of an issue and if there is risk for re-occurrence.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with this position.