Administrative Representative

Overview Get on the fast track to a more rewarding career with Enterprise as a Full-Time Administrative Representative at the Atlanta Airport operation-teams that are committed to quality, innovation, customer satisfaction, and employee development. The Administrative Representatives will provide a high level of customer service to both internal and external customers primarily via the phone in addition to administrative support.  The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. Responsibilities Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsMake outgoing calls- callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs primarily over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsMay assist with or perform customer pick-ups in a safe and courteous mannerNotify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup job-related duties as assignedEqual Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years oldHigh school diploma or GED required; some college preferredMust have at least 6 months of prior customer service, retail, or administrative support experienceMust have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years. No drug or alcohol related convictions on driving record (DWI/DUI)  in past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be willing to accept the starting pay of $16.00/hrApart from religous observation, must be able to work the following schedule: Tuesday - Saturday 8am - 5pm