Administrative Officer 1 (Hybrid Eligible)

Administrative Officer 1 (Hybrid Eligible)

About Us:

Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

What You'll Do as an Administrative Officer 1:

Ohio Department of Public Safety - Bureau of Motor Vehicles/Field Operations/Field Services District 1

Report in location will be based upon successful candidate’s home location.

This position will travel 2 days a week, work in-office 2 days, and from home 1 day a week.

***This position will require daily travel to locations within their assigned area utilizing a state vehicle***

Under the direction of the immediate supervisor or Field Operations Administrator, act as Assistant Chief of District 1 Field Services, within the Bureau of Motor Vehicles, by coordinating & supervising all field activities relating to Deputy Registrar agencies & field representatives responsibilities, within the district (e.g., assign & monitor all audits, review daily activity reports, inventory reports, plan & schedule field audits, involved in agency recovery resulting from natural disasters floods, wind & storm damage, opening/closing of both site-control & deputy provided sites); Evaluate & monitor customer service levels at all district deputy registrar agencies; Prepare written report(s) of field services operations & maintain records & documents for each deputy registrar within the district; Transmit any policy or procedural changes to staff (i.e. electronic, written or staff meetings); Assist in the development of policy or procedural changes as approved by immediate supervisor; Ensure progress of compliance/training by deputy registrar agencies of the Ohio Revised Code (ORC), Ohio Administrative Code (OAC), Bureau of Motor Vehicles (BMV) polices/procedures, Deputy Registrar Request for Proposal (DR RFP) & Contract; Act as a liaison between external customers, deputy registrars & BMV internal staff; Respond to routine & non-routine correspondence (i.e. inquiries & complaints) from the general public, government officials & BMV administrators, section chiefs & staff.

Perform follow-up examination of irregularities found in audit at deputy registrar locations; Identify, recommend, develop, & present training programs for deputy registrars & district field representatives; Approve leave requests; Complete payroll functions; Make recommendations for compliance & improvement for maintenance of proper internal checks & controls; Provide on-site support to agencies (e.g. in absence of field representative); Act on behalf of the District Chief, in their absence.

Complete performance evaluation for employees supervised; Make recommendations for discipline, conduct administrative investigations when necessary; Inspect all issued equipment assigned to field representatives; Available for on call duty during non-agency hours of operations; Assisting deputy registrar with installation or removal of BMV equipment, from an agency; Perform other related duties as assigned by immediate supervisor.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Technical Skill: Management

Professional Skill: Decision Making

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Major Worker Characteristics

KNOWLEDGE: Accounting; Employee Development; Supervision; (*) Public Relations; (*) Agency Policies & Procedures (ODPS & BMV); Government Structure & Process (e.g., applicable state &/or federal regulations governing documents processed, reviewed &/or prepared*).

SKILL: Word Processing (Microsoft Office applications); Equipment Operations (General office equipment).

ABILITY: Reasoning: apply principles to solve practical, everyday problems; Verbal: complete routine forms; originate routine business letters reflecting standard procedures; Clerical: gather, collate & classify information about data, people or things; Interpersonal: establish friendly atmosphere as supervisor of work unit; handle sensitive inquiries from & contacts with officials & general public.

(*) Developed after employment.

Supplemental Information

UNUSUAL WORKING CONDITIONS: May require travel; may work evenings & weekends.

• This position may be filled by a layoff or certification eligibility list.
• Listed Below are the Counties within assigned Region:
  • Northeast Region – Ashland, Ashtabula, Carroll, Columbiana, Cuyahoga, Geauga, Holmes, Lake, Lorain, Mahoning, Medina, Portage, Stark, Summit, Trumbull, Tuscarawas, Wayne

• A BCI fingerprint check, tax check and background check, may be required on all selected applicants.
• A comparative analysis and/or drug-test may be a requirement of the hiring process.