Administrative Clerk (Clerk Iii)

The Cape Cod & Islands Community Mental Health Center, operated by the Department of Mental Health, is seeking to fill an Administrative Clerk position (Clerk III) at their DMH Cape Cod and Islands Site Office, in Hyannis. This position assists with common office processes, including filing, handling mail, and directing telephone calls. The incumbent to this position will need accurate and efficient typing skills for data entry, taking minutes and dictations, answering emails, typing letters, and tracking medical records. Organization skills and experience multitasking to complete several clerical and administrative tasks at once are a plus, but not required.
Please Note: This position is 37.5 hours per week. The selected candidate will work 1st shift from 8:00am to 4:00pm. The days off are Sunday and Saturday. The primary location for this position will be the Cape Cod and Islands Site Office in Hyannis but travel to the Cape Cod and Islands Community Mental Health Center in Pocasset may be required, based on need.
Duties and Responsibilities (these duties and responsibilities are not all inclusive):

• Answer the main phone line to take messages or redirect calls to appropriate colleagues.
• Compose accurately typed letters and correspondence memos, design forms, reports, envelopes, labels, etc.
• Sort and distribute incoming mail and prepare outgoing mail using postage machine equipment.
• Utilize office equipment such as photocopier, printers etc. and computers for word processing, spreadsheet creation, etc.
• Assist with data entry in spreadsheets for use with tracking and reporting data.
• Record and type meeting minutes for various center-wide committees and staff meetings in a timely manner.
• Monitor inventory of office supplies and report when there are shortages.
• Maintain medical records to ensure that records are updated, accurate and easily accessible, according to agency policies and procedures.
• Provide clerical support to administrative department to include typing, preparation of reports and presentations, and filing of materials as needed.
• Exercise integrity and discretion when working with sensitive employee and client information.

Required Qualifications:

• Knowledge of the English language including spelling, word meaning and word usage.
• Ability to understand and apply the laws, rules, policies, and procedures governing assigned unit activities.
• Ability to read, writes, and comprehends the English language.
• Ability to use proper grammar, punctuation, and spelling.
• Ability to follow written and oral instructions.

Preferred Qualifications:

• Experience working in a hospital/healthcare environment.

DMH Vision and Mission:
The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.
About the Cape Cod and the Islands Community Mental Health Center:
The CC&I CMHC provides comprehensive services to adults and children. Programs include a 16-bed acute in-patient unit, Case Management, Day Treatment Program, and Adult Community Clinical Services (ACCS). The CC&I CMHC is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for patients, families, and employee alike.
Learn more about our important work:https://www.mass.gov/locations/pocasset-mental-health-center
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form .
For questions, please contact Employment & Staffing at 1 (800) 510-4122, Option 4.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience.*
* Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.