Administrative Associate

ADMINISTRATIVE ASSOCIATE

Job Description:

The Creative Music Lessons Administrative Associate provides day-to-day logistical support for the company's teachers and serves as a main contact for new student inquiries, client/teacher scheduling, billing/invoices, and general client communication. Due to the higher level of client interaction, a pleasant and professional demeanor is strongly preferred.

The position also provides general administrative and clerical support to the President of CML including teacher payroll, website management, social media management, and some basic accounting.

This is a hybrid position performed mostly remotely with some occasional in-person. Admin Associates will be needed for a minimum of 12 hours per week , 1-2 hours per day Monday-Sunday, with potential for more due to work load. Compensation starts at $25 per hour, paid weekly.

Responsibilities:

* Make sure client inquiries are responded to ideally within 24 hours

* Monitors company email and text software regularly and responds in a timely manner

* Coordinate new client inquiries with President of CML

* Enter new student information into studio management software program completely and in a timely manner

* Provide administrative and clerical support to teachers and President of CML

* Correctly maintain teaching calendar and serve as an additional set of eyes on billing

* Assist President with Payroll and some basic accounting

* Make updates to CML website

* Post on social media accounts

* Checks in regularly with management regarding ongoing tasks, projects, challenges

* Provide basic production support for some activities and events on an as-needed basis

* Coordinate recital and event logistics, including arranging for space, food, flowers, and refreshments

* Assist with programs for recitals as needed

* Perform other duties or projects as directed by management

Qualifications:

* Bachelor’s Degree. Experience in music or private education preferred

* Strong customer service experience and interpersonal skills

* Ability to work collaboratively as part of a team, to listen to and engage people of various backgrounds, and to maintain a professional demeanor at all times

* Excellent organizational skills and attention to detail

* Ability to set priorities and manage competing demands

* Ability to draft and edit correspondence, primarily emails and text messages

* Strong computer skills including Microsoft Office. Light design ability a plus including Adobe Creative Suite, Square Space, Wix. Familiarity with My Music Staff is a plus

* Ability to create time saving systems

* Ability to work weekends and additional time as needed-typically August/September/October, January/February, and June

Job:

* 12 hours per week to start with a potential for more hours. Huge potential to grow

* Preference for someone local to Westchester County, NY or Fairfield County, CT

Experience:

* Previous office experience preferred

* Customer service experience preferred

Job Types: Part-time, Contract

Pay: $23.00 - $25.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Flexible schedule

Schedule:

• Choose your own hours

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)
• Office: 2 years (Required)

Language:

• English (Required)

Ability to Relocate:

• Bedford, NY 10506: Relocate before starting work (Required)

Work Location: Hybrid remote in Bedford, NY 10506