Administrative Assistant/Collections

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

At CCMC, our Administrative Assistant/Collections plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

The Administrative Assistant/Collections will maintain a high degree of customer service in all resident inquiries and interactions; answer a high volume of phone calls and emails, and provide general information or re-direction to appropriate departments; all while learning and growing their administrative, communications, and customer service skills.

About the Community:

Everything comes together effortlessly at Heartland, a beautiful 2,000-acre master planned residential community located just twenty minutes east of downtown Dallas. Residents enjoy over 400 acres of parks, picnic areas and biking trails, including a baseball field, soccer field, basketball court and community pool. Heartland goes straight to the heart of all things so important to your way of life.

What you’ll accomplish:

• Provide office assistance, membership support and other clerical needs using a variety of office equipment, software, and tools
• Responsible for ensuring that all callers and visitors are greeted in a friendly and informative manner
• Membership check-in and scheduling
• Open, log in, and appropriately disseminate all incoming mail and deliveries
• Prepare outgoing mail and packages
• Inventory, maintain and order office and janitorial supplies

What we’re looking for:

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have excellent telephone manner, with a commitment to the highest customer service possible

What we offer:

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Professional education assistance
• Pet Insurance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

Important to know:

Candidates must be able to sit or stand for extended periods and attend and community events as required. Must have a valid driver’s license in the state of employment and must have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities. Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends.