Administrative Assistant - Orthopaedic Surgery

As an Administrative Assistant in Orthopaedic Surgery you will perform routine administrative duties requiring general knowledge of organizational policies and procedures.

Primary Functions

• Schedule clinic appointments, ancillary tests and maintain appropriate scheduling information.
• Receive and route incoming clinic phone calls to appropriate area. When necessary, record accurate messages and distribute to appropriate area.
• Responsible for cancelling and rescheduling patients (bump process) as needed for providers. Facilitate provider time off requests and ensure adherence to 30-day bump policy.
• Prepare and compose correspondence, reports, memoranda, and other documents using basic and more advanced functions of computer applications and software packages.
• Gather information needed to compile and prepare reports from multiple sources following a predetermined reporting schedule.
• Coordinate and maintain calendar of events, appointments, meetings, and travel itineraries for assigned staff.
• Maintain records and file system to effectively manage information following regulatory guidelines.
• Respond to various situations in the work of the division or department.

 

Knowledge – Skills – Abilities

Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management. Organization, time management, interpersonal, communication, and problem solving skills.
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Education: High School DiplomaEmployment Type: Full Time