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SalarySummary
Job Summary
Performs a variety of administrative/clerical duties for the Case Management department.
Job Responsibilities
- Provides administrative support in the Case Management department including answering/routing telephone calls/messages/emails and scanning regulatory documents into electronic medical record (EMR).
- Obtains insurance authorizations/denials for hospitalization and documents required information in the EMR as assigned.
- Communicates insurance clinical requirements to the utilization review (UR) nurse and documents in the EMR as assigned.
- Completes certificate of birth, certificate of stillbirth, and paternity affidavits per state guidelines as assigned.
- Performs patient placement duties for admissions and transfers in coordination with House Supervisor, UR nurse, and environmental services as assigned.
- Assists discharge planners as assigned.
- Maintains Notary of Public as directed.
- Maintains work area and related supplies and equipment.
Qualifications
- High school diploma, General Equivalency Diploma (GED) or higher required upon hire
- A minimum of 2 years' relevant experience required
- No licensure/certification/registration required
Skills and Attributes
- Requires critical thinking skills and decisive judgment.
- Works under general supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Applies more advanced skills and knowledge in the area of specialization.
Physical Demands
- Standing: Occasionally
- Walking: Frequently
- Sitting: Frequently
- Lifting 0-25 lbs: Rarely
- Lifting 25-75 lbs: Never
- Lifting over 75 lbs: Never
- Carrying 0-25 lbs: Rarely
- Carrying 25-75 lbs: Never
- Carrying over 75 lbs: Never
- Pushing/Pulling 0-25 lbs: Rarely
- Pushing/Pulling 25-75 lbs: Never
- Pushing/Pulling over 75 lbs: Never
- Climbing: Rarely
- Bending/Stooping: Rarely
- Kneeling: Rarely
- Crouching/Crawling: Rarely
- Reaching: Occasionally
- Talking: Frequently
- Hearing: Occasionally
- Repetitive Foot/Leg Movements: Never
- Repetitive Hand/Arm Movements: Frequently
- Keyboard Data Entry: Frequently
- Running: Never
- Vision: Depth Perception: Frequently
- Vision: Distinguish Color: Frequently
- Vision: Seeing Far: Frequently
- Vision: Seeing Near: Frequently
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
