Posting Details
- Greet visitors and answer departmental telephone. Assist with all departmental and program communications with students and other stakeholders promptly and efficiently.
- Serve as primary contact for department with various internal university offices.
- Coordinate administrative and clerical requests, including: part time faculty contracts and other forms, office assignments, key requests, syllabi, emergency contact lists, faculty schedules and conferences/travel plans.
- Support department chair and program director with administrative and clerical requests, meetings, reports, job searches, scholarships and awards, class schedules, staffing, textbook orders, etc.
- Oversee department purchases and reconcile department P-Card monthly.
- Supervise undergraduate work study students for the department. Oversee that projects are done correctly and in a timely manner. Keep track of hours and enter payroll bi-weekly.
- Assist with department and program events. This may include reserving rooms and equipment, ordering food, preparing name tags and programs, tracking RSVPs, etc.
- Attend and take minutes at departmental faculty meetings.
- Assist with student outreach and recruitment.
- Assist in maintaining student records (e.g., declaration of major, assignment of advisor, etc.)
- Assist in maintaining the department webpages.
- Order office supplies in order to maintain appropriate inventory levels.
- Maintain confidentiality in processing confidential information.
- Contribute to fostering a sense of community in the department.
- Other duties as assigned.
- High school diploma or equivalent.
- Microsoft Office (Word, Excel, Access) and capacity to learn other technical skills.
- Good organizational skills and people skills to deal with large number of faculty, students, and recruiters.
- Must be detail oriented and adept at multi-tasking.
- Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.
- Associate or Bachelor degree.
- One or more years of experience in an office setting.
- Experience working in higher education.
- Experience using Banner software system.
The University enrolls approximately 2,500 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 14:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine’s top 10 rankings of Midwest regional universities for more than 30 consecutive years.