Administrative Assistant - Global Services

Your Journey at Crowe Starts Here:
At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!
Job Description:
The Office Administrative Services position provides operational support to the Louisville office and supports processes and projects in delivering an exceptional client experience for the firm. This position requires exceptional customer service, communication, organizational and process skills including technical competence in Microsoft applications with a high level of focus on quality, accuracy, and attention to detail to effectively prioritize. Reports to the Office Manager and is a member of the Global Services (GS) team.

• Support office administration functions and processes with assistance, coordination, and backup duties.
• Support local office communications using Microsoft Teams, SharePoint, and other forums.
• Order and stock office supplies and breakroom supplies and support the maintenance of these areas.
• Coordinate access for visitors, vendors, and delivery persons.
• Provide information and guidance to support a busy meeting schedule.
• Assist with business planning activities, employee events, and office initiatives.
• Manage routine and special client requests demonstrating the ability to listen attentively, use critical thinking to solve problems and implement solutions promptly.
• Strong dedication to helping customers resolve issues and cultivating a positive image of the GS team and the firm.
• Maintain a secure physical environment in compliance with risk management policies.
• Collaborate with team members to provide a welcoming, efficient, and productive office environment.
• Develop, format, and edit a variety of documents, spreadsheets, presentations, or other deliverables.
• Maintain printer supplies and printer stations, troubleshoot, and schedule vendor service calls for devices.
• Process incoming and outgoing U.S. mail, FedEx, and courier services.
• Serve as a local office safety coordinator and first responder including maintaining supplies and equipment.

Qualifications

• Five years or greater of office services and administrative experience in a professional services environment.
• Professional presence and exceptional client service skills, with the ability to build strong working relationships at all levels, internal and external to the organization.
• Intermediate skills in Microsoft Word, Excel, PowerPoint, Adobe Professional, Outlook, SharePoint and web-based applications are required with ability to learn various other programs and applications.
• Effective verbal and written communication skills and competency in proofing, grammar, and attention to detail.
• Team player with a high energy level, and ability to respond to client service issues in a prompt, courteous and professional manner. When faced with obstacles, the ability to use creative and analytical thinking.
• Effective coordination skills with ability to balance and prioritize daily responsibilities and projects while working well under pressure to meet deadlines in a challenging environment.
• General knowledge of office process oriented, accurate and quality focused with the ability to create efficiencies and enhance delivery.
• Desire to leverage technology to solve business problems with the ability to also provide user guidance.

Additional Qualifications

• Ability to lift 30 pounds, extensive walking, standing, and bending involved.
• Reliable and dependable with an excellent attendance and punctuality record.

The above statements are intended to describe the essential job functions and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all duties performed by personnel occupying this position.
Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.
Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.