Administrative Assistant - Dover Sleep Lab

PURPOSE OF POSITION

To assist the department in maintaining the daily operations of the department from an ancillary operations standpoint.

RESPONSIBILITIES & EXPECTATIONS

• Comprehensive knowledge of the following systems:  MPAC, Cerner, RevRunner, AHIQA, Compliance Checker, CPI, Microsoft Office Suite programs.
• Assist with maintaining schedule for patient appointments in Cerner.
• Update training manuals to comply with changes in registration processes.
• Maintain registration handbooks, original copies of paperwork, and stat book for registration processes.
• Maintain spreadsheets/data collection of documents for AASM accreditation.
• Verify schedules, make charts, pull charts for patient appointments.
• Ensure all patient orders, H&Ps, and other paperwork has been received.
• In conjunction with Central Scheduling, verify pre-authorizations have been submitted by the ordering physician office and approval has been received.
• Maintain patient charts for 30 days after visit.  Scan paper documents into EMR and shred contents after monthly audit.
• Manual charge posting of Sleep Lab patient visits if Cerner billing process is not functioning.  In conjunction with lead sleep tech, verifies billing entered by PSG techs is correct.
• Provide excellent communication to Unit Director of Sleep Lab concerns.
• Exemplify excellent customer service skills in person and on the phone.
• Use HRO tools and tones. Represent the department as HRO champion.
• Serves as a role model and educational resource for the department.
• Adhere to regulatory readiness and assists in performing department audits.
• Follow all hospital and department policies.
• Other duties as assigned.

Job Requirements

• High school diploma, minimum
• Ability to type at least 35 wpm
• Familiarity with medical terminology
• Ability to work calmly and accurately in stressful situations
• Excellent customer service skills
• Professional manner and appearance

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or veteran status. 

WORKING CONDITIONS:

• Day shift coverage as needed and assigned by department leader
• No weekends/holidays.
• Subject to frequent interruptions and changes in priority of duties throughout the day
• Sitting/standing/moving about during working hours 

PHYSICAL REQUIREMENTS ADDENDUM

PURPOSE:  To identify specific functions job requirements and work environment factors that could affect job performance.

Check all factors that are present as essential job requirements and check whether the factor is performed.

O = Occasionally = 0- 33% of the work shift or   0- 32   repetitions.

F = Frequently = 34-66% of the work shift or 32-200+ repetitions.             

C = Constantly = 67-100% of the work shift or 200+ repetitions.

N = Not essential job requirement.

F              Standing

F              Walking

O             Lifting (70 pounds)

O             Carrying (70 pounds)

O             Pushing (70 pounds)

N             Climbing with (70 pounds)

O             Stooping/Bending

O           Twisting/Turning

O             Kneeling/Squatting

O             Crawling

F              Reaching Up/Reaching Forward

Additional information concerning physical requirements for the position:

• Continual involvement with patients and their families
• Ability to assist patients in wheelchairs and transport if necessary

HAZARDOUS EXPOSURE CATEGORY

Category III