Administrative and Finance Assistant

Rock River Community Clinic is a non-profit community health center that provides cost-effective and comprehensive health care services through three medical clinics located in Whitewater, Watertown, and Jefferson, and one dental clinic located in Fort Atkinson. We work diligently to ensure all community members have access to health care regardless of their income or ability to pay, and serve as a safety-net clinic for families in need. You can learn more about Rock River Community Clinic by visiting our website at .

Purpose of Position:

The Finance Assistant position performs basic accounting support including bookkeeping, financial analysis, audit and budget functions in connection with maintaining the financial records of the Rock River Community Clinic. In addition, the Finance Assistant position also supports day-to-day operational needs of the clinic including assisting in managing employee onboarding and benefit programs, administrative tasks, and organization risk monitoring and compliance with the Financial Director.

Essential Duties:

• Process Accounts Payable and related duties, including federal and state reports
• Process Payroll and related duties, including federal and state reports
• Prepare financial statements for staff and board meetings
• Work with billing company to record all appropriate revenue and receivable entries
• Coordinate all financial related audits
• Assist in managing employee onboarding and benefit programs
• Administrative task support & donor engagement
• Assist in reports for FQHC-LAL application, site visit and maintenance
• Other duties as assigned

Standards of Performance & Behavior:

Customer Service/Responsiveness

• Anticipates customers' needs and follows through accordingly.
• Considerate and tactful when dealing with patients, peers, family members
• Ensures that the customer is satisfied with the help given and makes sure that the customer leaves with a positive impression.
• Informs customers of delays but never uses staffing or EHR as an excuse.
• Welcomes new employees and sets an example of exceeding customer expectations.
• Listens to requests and takes every concern seriously.

Excellence/Professionalism

• Understands and practices proper safety techniques.
• Takes personal accountability for one’s own actions/performance.
• Takes an active role in continuous improvement of the department.
• Strictly adhere to RRCC’s confidentiality and privacy policies.
• Maintains a professional appearance at all times.
• Think and acts ethically and honestly in all daily work activities and decisions.
• Attends all meetings as required.

Empowerment/Sensitivity

• Takes immediate action to correct an issue by providing a positive, honest explanation and not placing blame.
• Adaptable to changes at the last minute. Takes risks, offers innovative ideas, thinks outside the box and is committed to promoting a positive team environment.
• Consistently meets job expectations and works within the overall Mission of RRCC.
• Accepts constructive criticism positively.

Cultural Diversity/Teamwork

• Respects and understands the values of each person’s role within the organization and that we are partners on the team; parts are not greater than the whole.
• Respects religious and cultural beliefs that may be different from one-self and treats all equal by recognizing an individual’s needs and differences.

Standards of Compliance representing RRCC’s Culture of Safety and Compliance:

• Practices infection control techniques.
• Maintains patient and staff confidentiality.
• Attends all mandatory in-services and department meetings.
• Responds to emergency codes and other emergency situations.
• Works occasional weekend and evenings hours and necessary.
• Adheres to all policies, laws, standards and/or regulations established by federal and state regulatory agencies and/or governing bodies in the course of performing job duties.
• Actively participates in the improvement process.
• Follows the mission of the organization.
• Demonstrates the culture of wellness, safety and just culture.

Position Qualifications:

Skills/Abilities

• Ability and determination to efficiently carry out RRCC’s mission statement.
• Ability to understand patient attitudes and needs, develop and orient program goals and concepts accordingly, and to work effectively toward their accomplishment with all staff members.
• Ability to establish and maintain effective working relationships with co-workers, officials, the public, patients, other private and public health organizational representatives, health care personnel and community groups and organizations.
• Ability to work under pressure and high stress, maintain personal composure, evaluate situations and act/react appropriately, and use tact in dealing with visitors, patients and difficult situations.
• Ability to read and respond to emails in a timely fashion.
• Ability to identify and maintain confidential/HIPPA material.

Preferred Qualifications:

Education

• 2-year degree in Business/Accounting
• 4-year bachelor’s degree in Business/Accounting
• Ability to speak Spanish

Related Work Experience

• Proficient in Excel, QuickBooks, and other business-related systems
• At least 1+ years of accounting experience

Working Conditions:

• Working/Environmental Conditions: Face paced office environment.
• Machines, Equipment, Tools Used: General office equipment
• Exposures: No reasonably anticipated exposure to blood, bodily fluids or other potentially infectious materials. No more at risk for communicable diseases of infections than the general public. No reasonably anticipated exposure to hazardous equipment, assorted chemicals, gases/vapors and other pollutants.
• Personal Protective Equipment (PPE): None.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Fort Atkinson, WI 53538