Administrative Assistant Accounting

Why would you want to work with us?

1. Award winning culture, people are promoted from within along with professional development opportunities. 9-Time Winner of Milwaukee Journal Sentinel Top Workplace, 2014-2022.
2. You can expect to be part of a supportive team, everyone dedicated to Advancing Lives Forward by providing white-glove, dedicated service to our clients and their employees.
3. Independently owned global organization with a distinguished reputation in the global mobility industry.
4. Competitive pay along with a comprehensive benefit package
5. Sustainability rated organization committed to preserving a sustainable future in a socially responsible manner.

Position Purpose/Objective:

The Administrative Assistant is responsible for general administrative tasks within the office, and provides support to the receptionist, the accounting department as well as administrative tasks for senior management. Some of the daily administrative tasks would be greeting guests, answering calls on a multi-line phone system, processing invoices, expense tracking, data entry and shipping.

Essential Duties & Responsibilities:

• Answer all calls to direct line and overflow from teammate’s direct lines as necessary to maintain WHR’s culture of no voicemail during business hours.
• Responsible for reviewing documentation for completeness and accuracy, may need to write correspondence to vendors or internal staff to obtain additional information.
• Resolve service and client problems by clarifying the complaint; determining the cause of the problem; selecting and explaining all options and recommendations to solve the problem; expediting correction and following up to ensure resolution within applicable client guidelines.
• Maintain professional working relationships with all parties involved in the relocation accounting process including the client, vendors, and internal departments of WHR Global.
• Prioritize tasks on a daily basis according to our automated task management system (myWorkOne Needs) and adjust schedule accordingly to accommodate the tasks that require attention on that given day.
• Contribute to accounting team success by accomplishing tasks necessary to maintain satisfactory guideline achievement.
• Demonstrate the ability to be a team player and adapt to changes in the company. Take on additional responsibility as needed to maintain sales and service expectations.

Position Specific Tasks:

• Accurately process and deposit all received funds by the close of business on Fridays.
• Accurately process all invoices and bills within client determined billing cycle or by the close of business on Fridays.
• Accurately process and track all transferee expenses based upon the client determined reimbursement cycle.
• Accurately create wires in company banking system.
• Back up for reconciling company credit card purchases with the monthly statement in a timely manner.
• Provide back-up support for co-workers and front-end staff as requested.
• Handle confidential information and maintain confidentiality of that information.

Supplemental Functions:

• Attend all meetings and participate in all trainings as assigned and transfer these skills to the job

• Activities will be upheld with the strictest of confidentiality. Failure to maintain confidentiality will result in immediate dismissal.

• Timely responses to all forms of communication, including but not limited to email and voice mail
• Report all accidents and follow all safety and hazard communication procedures
• Perform all other duties as directed by management
• Maintain a professional/friendly relationship with all internal/external customers and represent WHR Global in a positive manner. All employees are required to contribute to high levels of customer satisfaction and understand that every role contributes to the success of our business by the satisfaction of our customers.

Position Requirements & Qualifications:

• Ability to work in a fast-paced environment with minimal supervision and regular attendance.
• Requires a hard-working, positive, and professional individual. Focus on customer service is necessary. Must possess the ability to work efficiently and accurately in a high-stress fast-paced environment.
• Must be able to communicate clearly and effectively, verbally and in writing, with clients, vendors, and other third-party contacts, as well as with company managers and all other office team members.
• Individual must present themselves positively and professionally and maintain a strong work ethic.
• Multi-task multiple projects with excellent organizational skills and ability to meet critical time deadlines.
• Strong organizational skills and the ability to handle multiple projects and meet critical time deadlines are crucial to this position.
• Proficient skills in problem solving, conflict resolution, analyzing information, quality focus, and Microsoft Office.
• Must be able to sit up to eight hours a day and occasionally lift up to 15 pounds.
• Quick Books knowledge is a plus.
• This position is not eligible for 100% remote capabilities and is required to have face-to-face interactions with colleagues and be on-site in Pewaukee. Hybrid work model of 2 remote days per week once training period is completed.

Education & Experience:

• College degree or 2 years related experience.

WHR Global

N27 W23681 Paul Rd

Pewaukee, WI 53072

WHR Group offers a great benefits package along with our award-winning culture! Including, medical, dental and vision insurance, SIMPLE IRA, Employer HSA Contribution, Employer-provided Life Insurance, Short-Term Disability, Travel Assistance, EAP, Zoo Passes, Referral Bonus, SimpleMove, Discounts and of course Paid Time Off for Holidays and PTO!

WHR Global is an Equal Opportunity Employer and does not discriminate in employment on the basis of race (including race-based hair), color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All aspects of employment are decided based on qualifications, merit, performance, competence, and business needs