Adjunct Certified Medical Administrative Assistant Instructor

Helms Career Education is an arm of Goodwill Industries of Middle Georgia and the CSRA that provides educational and training programs to those seeking “a hand-up” in the career world. The goal, as with all Goodwill programs, is to assist individuals with the skills and resources required to garner and retain competitive employment.

General Summary: This course is designed to provide individuals with the skills necessary to perform as a Certified Medical Administrative Assistant (also called a Medical Office Secretary or Medical Office Assistant).

Topics include:

• Answering calls
• Greeting patients
• Scheduling appointments
• Verifying insurance information
• Preparing daily charts
• Basic medical terminology

Essential Duties and Responsibilities:

• Ensures that the students understand and learn the defined curriculum for the course subject matter.
• Directs the students in all learning activities either by demonstration or one on one instruction as set by the course syllabus and course outcomes.
• Takes daily attendance and keeps accurate attendance records.
• Maintains a safe classroom at all times.
• Prepares the students evaluation forms and discusses with each student his / her progress in the classroom. Returns student evaluation sheets to students for their portfolio.
• Maintains professional and certifications required.
• Perform related duties as assigned or as the situation dictates.

Required Knowledge, Skills, and Abilities:

• Thorough knowledge of field of instruction; subject matter of curriculum.
• Skill in making presentations to groups of students.
• Skills in using all available resources to further educate students.
• Ability to plan and prioritize work.
• Ability to work a flexible schedule including days, evenings, and some weekend assignments.
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Education and Experience:

This position requires a minimum of three to five years of relevant professional experience in an office setting, excellent communication skills, and computer literacy. Associate degree or higher is preferred. CMAA certification required.

Physical Requirements:

• Must be able to work in a classroom environment.
• Must be able to communicate with students and co-workers.
• Must be able to read and complete reports and evaluations.