Accounts Receivable Supervisor

Job Summary

The Accounts Receivable Supervisor will overseethe day-to-day functions of the Accounts Receivable department. This role reports to the Performance Analysis Manager with the primary responsibility of monitoring the status of the Accounts Receivable process and providing support to the Accounts Receivable department by being a resource able to assist with questions or problems.

Examples of Duties

• Oversees daily functions of Accounts Receivable Department such as:
• Leads the daily functions of A/R Staff
• Monitors the paperwork workflow from the time the paperwork is turned in to the time an invoice is created and approved
• Reviews invoices for accuracy, ensuring they are consistent with the company’s standards and policies
• Approves invoices up to $5,000
• Reviews invoices over $5,000 and submits them for approval to the Operations Manager

• Oversees Accounts Receivable staff to ensure they are on task and on track with weekly and monthly close goals
• Includes monitoring the invoice screen in Filemaker to verify work orders are being closed out timely
• Reviews invoices to ensure accurate information is captured in time for weekly/monthly close goals

• Assists in month end procedures such as reviewing Filemaker, reviewing NetSuite and following through on making sure all invoices for the month are invoiced and approved prior to month end close date

• Monitors and assists in collections process of customers including drafting correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment
• Reviews aging reports for all subsidiaries and works with the Accounts Receivable staff to ensure all accounts are being contacted and past due invoices are collected on timely
• Makes suggestions regarding accounts that should be sent to collections or written off due to non-payment

• Places delinquent accounts on hold and removes holds once payment has been received. Updates account status of all terminated accounts/reactivated accounts and verifies there is not an open balance, or a delinquent account is reactivated
• Assists corporate accounting department with any questions related to Accounts Receivable department such as ACH payment postings, credit card disputes/refunds, reporting for jurisdictions
• Reviews reporting submitted to various jurisdictions
• Supports A/R Specialists by assisting with any questions or concerns in relation to Accounts Receivable functions
• Trains Accounts Receivable staff on company invoicing procedures and provides support when the department is short staffed
• Orders necessary supplies for office and staff
• Copies, files, and retrieves materials for Accounts Receivable as needed
• Performs other related duties as assigned

Safety Requirements, Work Environment & Physical Demands

• Prolonged periods of sitting at a desk
• Must be able to routinely perform work on computer for an average of 6-8 hours per day: Regularly
• Must be able to stoop, kneel, crouch and/or crawl: Occasionally
• Performing primarily sedentary work with limited physical exertion and lifting up to 15 lbs.: Regularly
• Office environment; Regular business hours; in office every day

Knowledge, Skills and Abilities

• Associate's degree in accounting, finance, or related field or equivalent experience, required
• 5+ years of related experience
• Significant experience in Accounts Receivable management or a similar leadership role
• Service industry experience, preferred
• Waste industry experience, preferred
• Bilingual (Spanish), highly preferred
• Strong knowledge of accounting principles, revenue recognition, credit management, and collections strategies
• Demonstrated leadership skills with experience managing and developing teams
• Proficiency in using accounting software, ERP systems, and advanced Microsoft Excel functions
• Exceptional analytical and problem-solving abilities, particularly in resolving complex billing and collection issues
• Excellent communication and interpersonal skills to interact effectively with customers, executive management, and cross-functional teams
• Detail-oriented mindset with the ability to manage multiple tasks and prioritize effectively
• Experience in process improvement initiatives and change management
• Thorough understanding of relevant regulations and compliance requirements related to Accounts Receivable
• Strong business acumen and the ability to contribute to strategic financial decision-making
• Experience with NetSuite a plus

Job Type: Full-time

Pay: $66,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Houston, TX 77013: Relocate before starting work (Required)

Work Location: In person