Accounts Receivable Supervisor

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.
Our team-defined values guide how we show up for each other, for our partners, and for our customers:

• We succeed together
• We embrace progress
• We care big
• We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.
Overview
The Accounts Receivable Supervisor manages AR for CARET and its subsidiaries in the US, UK and Canada, including customer communications, collections, payments application, and AR related reporting.  This role requires the ability to work with a diverse portfolio of customer accounts, communicate effectively with internal and external customers, and manage a high volume of outstanding transactions. The Supervisor will manage a team of one AR Coordinator.
Requirements

• Minimum of 3 years of experience in an AR or accounting related role
• Strong attention to detail and ability to follow process, prioritize work and meet tight deadlines
• Strong communication and interpersonal skills required, including written communications
• Must be comfortable speaking with customers to help them resolve billing issues
• Must be able to work with and understand financial information and data
• Proficient with Microsoft Office applications; able to learn new and adapt to new systems quickly
• Superior data entry and 10-key skills required; must be able to balance speed and accuracy
• Associate degree in business or accounting preferred
• Prior supervision experience is preferred
• Subscription billing experience is a plus

Job responsibilities:

• Manage activities of the Accounts Receivable team to ensure timely collections on open invoices, cash application, customer communications and monthly reporting/analysis of results, as well as the health of the company's AR Aging
• Create, improve, and maintain AR processes, standard operating procedures, and internal controls
• Communicate with the rest of the accounting and finance team to ensure alignment on customer health, status of collection efforts, proper cash application, and other AR-related topics
• Work closely with both Sales and Legal team members to properly manage outstanding billing issues
• Support the finance team with cash forecasting on an ad hoc basis
• Ensure resolution of all discrepancies in customer payments
• Provide excellent customer service, interacting effectively and courteously with internal and external customers

Benefits

• Flexible PTO
• Summer Fridays
• No meeting Fridays
• Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
• Flexible Spending Account
• Health Savings Account
• 401(k) match

Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.
The compensation information below is provided in compliance with job posting disclosure requirements.
Pay range: $60,000 - $70,000 . Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.
Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.
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