Accounts Receivable Specialist (Utility Billiing)

JOB SUMMARY
The incumbent, under the direction of the Deputy Director of Finance, is responsible for the process and maintenance of General Billing Accounts Receivable for Utility Billing and processing of Liens generated by Neighborhood Services.
ESSENTIAL DUTIES/RESPONSIBILITIES
Note: All City of Fort Smith positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive. Must show cooperation and respect to fellow employees and supervisors at all times. All other duties as assigned by the immediate supervisor and/or department director.
1. Act as the liaison between Citizen Services and Finance.
2. Run detail receivable and trial balance reports for review and analysis.
3. Perform account reconciliations and investigate any discrepancies between the Utility Billing AR system and the General Ledger.
4. Reconcile Utility Billing Accounts Receivable to the Aging Report.
5. Maintain Utility Billing Charge Codes.
6. Reconcile the Meter Deposit Fund.
7. Assist with year-end audit; provide list of write-offs; Summary of cycle totals for unbilled accruals; Aging report and Calculation of Allowance for Uncollectable Accounts.
8. Process Liens using the Munis database.
9. Support Accounts Receivable Specialist – General Billing.
10. Backup to Accounts Payable as needed.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications

• High School diploma or GED
• Two (3) years administrative experience in a business office environment
• Proficient in data entry and word processing as well as record maintenance

Preferred Qualifications

• Associate’s Degree in Business Administration, Accounting, Finance or other related field
• Five (5) years administrative experience in a business office environment
• Previous ACCOUNTS RECEIVABLE or other accounting field experience
• Reconciliation of General Ledgers to Database Modules
• Knowledge of the processing of Liens

OTHER SKILLS AND ABILITIES

• The incumbent should possess proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint, Word, and Excel.
• Excellent computer skills and knowledge of word processing and spreadsheet programs.
• Ability to use reports to identify potential problems such as Account Trial Balance to Aging Reports.
• Ability to achieve accuracy in detailed work and work independently.
• Good verbal and written communication skills as well as good organizational skills.
• Problem solving and analytical ability.
• Excellent communication and interpersonal skills.
• Ability to effectively interact and communicate professionally with customers and staff.

POSITION DESIGNATIONS
This position is designated as essential during inclement weather events. City services will be maintained during inclement weather, such as heavy snow or ice storms and all essential employees are expected to report to work due to the critical functions of the position. This position is not able to work remotely (based on need and supervisor approval).
This position is not designated as a safety/security sensitive position and is not subject to random DOT drug and alcohol screenings (a safety/security sensitive position is one in which a momentary lapse in attention may result injury or death of another person).
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Semi-repetitive type of work that requires periods of concentration for varied time cycles as prescribed by the task(s). While performing the duties of this job, the employee must occasionally stand, walk, talk and hear. Frequently sit, use hands to handle objects, and reach with hands and arms. The incumbent must also stoop, kneel and crouch. Specific vision abilities required by this job include close, color and distance vision.
The employee is occasionally required to lift up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal working conditions found within an office setting, wherein there is controlled temperature and a low to moderate noise level, plus a minimum of distractions.
PRE-EMPLOYMENT SCREENING(S)
This position requires the below screenings prior to employment:

• Criminal History Background Check

**This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and/or applicant. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice**