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SalaryAccounts Receivables Associate
(This role must be performed on-site only at our corporate offices located in Monterey, CA)
Hours expected will be 7:00AM to 3:30pm PST
- Interact with external customer to resolve outstanding issues in a professional manner.
- Answer incoming calls through 800 accounting line regarding balance, payments, credits and other general Accounts Receivable questions.
- Ensure orders are processed in a timely manner and are released from various suspense buckets in JDA system.
- Provide customer documentation as needed. Invoices/Credit memo's, packing slips, proof of deliveries and statements.
- Conduct account research and analysis to ensure timely payment resolution.
- Identify and execute necessary Accounts Receivable clearing adjustments.
- Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
- Coordinate with other departments as necessary when billing errors are discovered to create solutions to resolve future mistakes.
- Assist management with projects as needed.
- Filing
- Other duties as assigned
ABOUT EXCELLIGENCE Learning Corp
Excelligence Learning Corporation (www.excelligence.com) is a leading developer, manufacturer, distributor and multi-channel retailer of over 20,000 innovative, high-quality and grade-appropriate educational products and teaching solutions, which are sold primarily to early childhood learning centers, elementary schools, PTAs and consumers. The company has three core divisions: Supplies (Discount School Supply and Really Good Stuff), Equipment (Children's Factory, Angeles and Steffy Wood Products) and Services (Educational Products, Inc., ChildCare Education Institute and Frog Street.
About Our Benefits:
Competitive Salary and Benefits Package
Comprehensive Medical Insurance
Dental and Vision Insurance
Life Insurance
Educational Assistance
Employee Assistance Program
401(k) Company Match
Parental Leave
Paid Time Off carryover
12 Paid Holidays
Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
