Account Manager,Middle Market

As the Middle Market Specialist – Office Equipment, you will support applications and perform contract processing for large complex transactions as part of the Office Equipment Sales workflow. This role should be considered a “Deal Closer” and have extremely close contact with all aspects of the transaction throughout the onboarding cycle. This role is to be considered a true internal partner to the OE Commercial team and it is essential to forge and maintain relationships with our Partners.

Find out more here about how you can unleash your full potential at DLL

Key Accountabilities:

• Manage the end to end process between DLL (and all relevant stakeholders), the end-user customer, and dealers/equipment vendors for relationship and transactional details
• Support application and contract processes, including the ability to develop and support customized solutions with customer and sales to address tailor-made solutions, some of which will be non-traditional in nature.
• Ability to develop strong relationships with multiple layers within Fortune 500 customers (target audience), including strong understanding of customer’s internal processes.
• Create, generate and participate in the negotiation of Master Lease Agreements, Schedules and transactional documentation, both standard and non-standard in nature. Specific focus on ensuring transactions will be operationally feasible.
• Manage and convert outstanding approvals, including taking ownership of the deals to ensure internal hurdles are overcome and all relevant stakeholders are informed.
• Work directly with internal and outside counsel, customers, and other stakeholders on all assigned transactions. Ability to balance commercial and risk considerations while maintaining adherence to DLL policy/procedures.
• Collaborate with shared services to ensure timely booking and funding activities occur.
• Analyze and recommend opportunities for improvement, particularly across the Application to Booking Process. Strong Continuous Process Improvement mindset.
• Provide project support and expertise, as required, for systematic needs and upgrades.
• Meet or exceed customer service expectations. Be accountable for work product.

Key Decisions

• Serve as liaison between relevant stakeholders in the Commercial and Risk domains. Is lynchpin for items needing decisions from various departments and/or committees.
• Determine proper documentation necessary for larger complex relationships – determine when/where escalation of decisions may be necessary.
• Validate Pricing Lease Schedules and other requirements for ongoing Master Lease advances.
• Negotiate with customer and vendors as required.
• Escalate continuous improvement issues.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.

• Bachelor’s degree or equivalent working experience.
• 6-10 years of relevant experience in the Finance/Leasing industry
• Extensive experience with middle-ticket documentation (>$1M).
• Must have excellent analytical and reporting skills.
• Ability to bring a creative and innovative perspective with the ability to execute.
• Effective and efficient communication skills.
• Ability to review documentation and identify errors in an efficient manner – attention to detail is critical for this role.
• Knowledge of internal policies, rules and regulations.
• Location -US- can be remote based upon qualifications.

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL!

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Desired Primary Work Location: Wayne, PA / US Remote

Applicable pay range

$90,388 - $135,582 (This role is eligible for sales commissions which increase the target earnings beyond the listed pay range)

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: March 30,2024(Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• DLL’s referral program applies
• #LI-MACIE
• For more information, please contact our Talent acquisition partner Macie Blazek via macie.blazek@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

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