Account Manager

Account Manager
Department: Sales
Employment Type: Full Time
Location: Portland, ME, USA
Description
Why Work Here?
At Arkatechture, we have a simple shared mission: to build a sustainable organization built upon three pillars: Do something meaningful, With a great team, Earning what you deserve.
We started in 2012 with a passion for data, business, and getting things done. We are a team of data lovers and technical experts who use our skills to help businesses big and small harness, utilize, and optimize their data. As New England's Data Resource, we are a small company constantly evolving to keep up with changing landscapes in the data world.
We are proud of the community and culture that we've created at Arkatechture, and we have no intention of slowing down. We offer a competitive benefits package that includes:

• A flexible work-from-home policy (work 100% remote)
• Open-concept offices in Portland, ME with an easy-going dress code, and fresh pots and pops all day (that's coffee and popcorn!)
• Training & certificate reimbursement
• A competitive benefits package that includes medical, disability, life insurance and optional dental/vision
• 401K Retirement planning with company matching
• Generous paid time off (20 days to start) and eleven paid holidays
• Employee recognition through milestone awards including annual PTO increases and a 4 day work-week at 3 years of service!
• Eligibility for employee ownership through our company SAR Program

All employees share our core values: put the team first, practice humility, take pride in everything we do, stay curious, care for our community & environment, take work seriously; ourselves not so much.
How to Apply
Please send a cover letter and resume with your application. You must submit both documents to be considered for the position. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Arkatechture we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Key Responsibilities

• Drive revenue and market share
• Develop trust and relationships with key accounts, prospective clients and local business leaders
• Understand our customers growth strategy and position services in support of their goals
• Create and articulate compelling value propositions around Arkatechture's MSP offering, Arkalytics
• Qualify, and close cross & up-sell business
• Work with partners to extend our reach
• Manage and track customer and transactional information in a CRM system. Provide regular reporting of pipeline and forecast through the CRM system
• Practice effective, excellent communication with management, customers and support staff
• Practice effective time-management skills and leadership; you must be able to keep meetings, clients and other stakeholders on-task and productive
• Travel to customer locations and conferences in support of sales efforts (up to 10-20%)

Skills, Knowledge and Expertise
Qualifications

• 3-5+ years of technology related sales or business development experience
• 3-5+ years of direct field experience selling software and business intelligence services
• Experience in identifying and selling technologies in existing customers and expanding within an organization
• Experience working with different functions within an organization- Customer Success and/or Product
• Highly organized multi-tasker who is self-driven
• Ability to prioritize multiple, competing priorities
• Excellent communication skills
• Strong self-organizational, problem solving, and critical thinking skills
• Consistent record of surpassing personal and organizational goals
• Comfortable executing a wide range of responsibilities
• Drive to succeed and learn
• Proven track record of teamwork
• Proficient with GSuite and Hubspot (or similar CRM)

Preferred Experience

• Experience in selling financial services products
• Experience in product sales and consultative approach to solutions selling
• Work experience in a start-up or a small, fast-paced environment
• Sales process documentation and implementation
• Experience in building out a successful and sustainable sales organization