Account Manager, Wholesale

Magnolia Bakery opened our first location on a quiet street corner in the heart of New York City's West Village in 1996. From then to now, Magnolia Bakery has grown to become a globally famous, locally loved retail bakery and desserts brand. With locations in New York City, LA and Chicago, a nationwide e-commerce and wholesale business, international locations in the Middle East and Southeast Asia, and an emerging Grocery business in the US, Magnolia Bakery's whimsical spin on classic, American desserts is now in every neighborhood.
Role: Account Manager, WholesaleDepartment: Marketing
Reports to: CMO
JOB OVERVIEW:
The Magnolia Bakery Account Manager, Wholesale will spearhead sales and play a key role in revenue growth and brand building through our Wholesale Fresh Baked/Frozen assortment expansion nationwide. They will be responsible for growing sales and delivering against a revenue plan, as well as providing best in class service for prospective and existing customers and distributors. The Account Manager will drive intentional growth through all aspects including sales, competitor analysis, sell through analysis, marketing, pricing/promotion, reporting and deep collaboration with supply chain, finance, and creative teams.
Applicants must exemplify a strong desire to exceed expectations in line with Magnolia Bakery mission and values.
RESPONSIBILITIES:

• Work strategically and proactively to achieve and exceed quarterly/annual sales targets through managing diverse accounts portfolio.
• Own the customer relationship for distributors and direct, including the deployment of resources for marketing planning, growth and customer P&L alongside cross-functional team.
• Responsible for setting pre-buy appointments, selling the collection, providing buyers with guidance on collections and trends at market, in the field and virtually.

• Collecting and actioning customer feedback and provide effective, efficient solutions.

• Set up new accounts and channels following Magnolia Bakery Wholesale on-boarding procedures.
• Provide account information that includes sales data, billing, product assortment, etc cross-functionally.
• Lead workflows between other departments and the customer to provide the best experience by coordinating proper sales collateral, training materials, and business development tools that include product sampling, digital and printed material, product and brand education, etc.
• Represent Magnolia Bakery at various events such as trade shows, events, etc.
• Track and report key wholesale metrics which may include New Account Acquisition, Revenue to goal, product mix and weekly sales data.

REQUIREMENTS:

• Proven experience of 2+ years of direct relationship(s) and/or distributor(s) within a variety of wholesale channels (Airports, Online, Foodservice, Grocery, etc)
• Prior experience in field sales & marketing, category management or related field
• Strong collaborator and team player with demonstrated track record of generating revenue through product sales
• Exceptional people skills with highly developed facilitation and conflict resolution skills.
• Deep understanding and experience in business development process and process optimization.
• Demonstrated experience in Excel and Powerpoint
• Ability to grasp product knowledge and channel requirements quickly
• Excellent negotiation skills
• Being target driven and highly motivated
• Ability to travel to (up to 25%).
• Ability to interact with vendors and partners at an executive level.
• Outstanding organizational skills and attention to detail.
• Self-starter with strong decision-making skills
• Excellent written and oral presentation and communication skills.
• BA/BSc degree in Marketing, Business or a related field

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in communicating with guests, coworkers, and management.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Position requires standing and walking for period of 3-5 hours without a rest break.
• Occasional moderate to heavy lifting and carrying, bending, and reaching overhead may be required.
• Requires manual dexterity to use and operate all necessary equipment

ABOUT US:
Magnolia Bakery, the world's most famous bakery, opened our first location on a quiet street corner in the heart of New York City's West Village in 1996. From then to now, Magnolia Bakery has been cherished for offering fresh-made classic American baked goods and for our warm inviting atmosphere. With locations in New York City, LA and Chicago, a D2C business shipping nationwide and international locations in the Middle East and Southeast Asia, Magnolia Bakery is beloved across the world.
Magnolia Bakery is an Equal Opportunity Employer.
Base Salary: $65,000-$75,000/year
Magnolia Bakery is an Equal Opportunity Employer.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Domestic travel required.