Account Manager Staffing

We are seeking experienced staffing firm Account Managers to join our team and bring our client experiences to the next level.

Account Manager Essential Functions:

·        Operate as the lead point of contact for all matters specific to assigned accounts.

·        Build and maintain strong, long-lasting relationships with client account representatives & ensure timely and successful delivery of solutions according to account’s needs and objectives.

·        Facilitate communication and coordination between departments to address client needs efficiently.

·        Proactively identify and address client concerns, working to resolve issues promptly and effectively.

·        Manage all aspects of account management, including calling accounts, job order management, candidate submissions, assignment confirmations, etc.

·        Forecast and track key account metrics.

·        Assist with requests high in severity or with escalated issues as needed.

·        Develop and execute strategic account plans to maximize client satisfaction, retention, and revenue growth.

·        Collaborate with internal teams, including recruitment, compliance, and operations, to ensure seamless service delivery to clients.

Required Qualifications/Skills:

·        Bachelor's degree in business or a related field.

·        2+ years account management experience in the staffing industry.

·        Knowledge of MSP systems, compliance standards, and industry best practices.

·        Excellent communication, negotiation, and interpersonal skills.

·        Strong analytical and problem-solving abilities.

·        Ability to thrive in a fast-paced, dynamic staffing environment.