Account Manager, New Stream Media (Retail Media Network)

Company Description

iProspect is a global digital-first end to end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world's most iconic brands. The iProspect team works across a network of more than 8,000 media and performance specialists spread across 93 global markets.

Job Description

WE WELCOME REMOTE U.S. BASED CANDIDATES.

Who you are:

We are looking for a positive and dynamic person who values providing exceptional client service. You love to partner and develop winning solutions in collaboration with your sales team and you can ensure each department meets the needs of your client and their advertisers. You have experience communicating, planning, and aligning to a strategy. You can manage a high volume of business in multiple stages of their delivery and prioritize accordingly. You will be an ideal fit if you have 4+ years of experience in digital media or account management. You enjoy building internal and external relationships that matter and go above and beyond for your clients.

What the role is:

The Vendor Account Manager supports the advertising partnerships of leading retailers. Within the Retail Media Network, the Account Manager collaborates with Sales, Media and Analytics regarding digital media campaign development and strategy. Vendor AM's are the main contact post IO signature and know all about their campaigns: campaign goals, main dates, stages of campaigns, media planning, creative, and post campaign reporting. The Vendor Account Manager excels in and leads process execution, projects and maintain accountability for assigned responsibilities. The Vendor Account Manager partners with their sales team to identify potential upsell opportunities.

You Will:

• Manage suppliers' active digital media campaigns.
• Build strategic campaign recommendations based on business supplier and marketing goals.
• Participate in client meetings to deepen client relationships
• Partner with media planning and activation teams on campaign proposals, activation, performance, and optimizations
• Facilitate end-to-end creative processes between supplier and Retail Media Network's creative team.
• Work with analytics, ensuring reporting accuracy
• Work with sales manager on post-campaign analysis with recommendations to promote repeat business
• Aid with systematic campaign billing by reviewing for accuracy

Qualifications

• 4+ years' experience in Retail Media or account management, client service positions where relationship management is important
• Experience working in a collaborative team environment partnering across a designated book of business with short- and long-term goals
• Whether on-site and in-person, or remote through video, phone, and email.
• Proven track record of working in a team environment whereby partnering, solutioning, meeting deadlines across a designated book of business was your main responsibility.
• Experience demonstrating how client needs are met, and looking for ways to improve additional revenue with assigned client base
• Proficient in excel (can maintain complex spreadsheets), PowerPoint, Workflow Systems and Tools
• Bachelor's degree
• Knowledge of the media and advertising industry (plus)
• Experience working with Sales platforms and CRM systems (plus)

Additional Information

The anticipated salary range for this position is $68,000-$110,400. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com

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About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.