Account Executive Analyst

We currently have an exciting career opportunity for an Account Executive Analystin the Aon Affinity Travel Practice!

Business Unit Goals

Aon Affinity Travel Practice is a leading global provider of customized, revenue generating travel insurance programs for some of the best known brands in consumer travel. We collaborate with partners to optimize this important value-added product! We apply intelligent analytics, innovative product design, compelling segmentation strategies and engaging creative materials to impact conversion at the point of travel purchase through our partners’ direct and indirect distribution channels. We strive to deliver continuous growth from this important ancillary offer for the benefit of our travel industry partners, the underwriting insurers with whom we place these programs and our own shareholders.

Job Overview

Collaborating with team members spanning account management, marketing, analytics and client delivery, you will have responsibility for maintaining relationships with senior stakeholders from the world’s leading travel brands. You will drive relationships and deliverables with key partner contacts on a day to day basis and lead internal coordination efforts. Prepare and monitor baseline analytics and contribute to development and execution of strategies related to renewals, new business and other optimization proposals.

Duties and Responsibilities

• Collaborate with our travel industry partners in successfully marketing our insurance products to their customers to optimize purchase behavior. This includes developing recommendations related to the program overall, including product features and benefits and consumer marketing across all channels (i.e. trade marketing, online, email, call center scripting, etc.).
• Managing operational, financial and technical work streams related to product and service delivery and performance, including responsibility for budgeting and baseline financial analysis and performance benchmarking, as well as assessing year-over-year sales and performance trends and go-forward projections.
• Understanding our clients’ evolving business, as well as macro travel and insurance industry trends, to appropriately position our products and services. This includes monitoring and applying trends related to travel consumer behavior, booking patterns and destinations, client brand positioning, travel pricing dynamics, etc.
• Lead all internal coordination efforts related to program-set up and change management including updates to internal systems, legal documentation, internal knowledge training, partner training and coordination with insurance carriers..
• Drive relationships and interaction with functional stakeholders at partner companies, spanning revenue management, marketing, accounting, IT, guest services, call center leadership, etc..
• Actively listen to client concerns, needs, goals or objections, both stated and unstated, to identify opportunities or competitive threats. Help marshal the appropriate company resources to be responsive to those concerns, needs or goals.
• Writes or otherwise communicates (email, PowerPoint ) persuasively with partners, consumers and insurance company representatives to help explain product concepts, program financial performance, pricing opportunities, program changes, etc.
• Suggest, initiate and lead projects in conjunction with other functional areas or subject matter leaders to address specific client issuues during the course of managing our clients’ programs.
• Assist in the prioritization of work and task sharing during times of peak demand on particular partner relationships.

Core Proficiencies and Qualifications

• A minimum of 3 years of relevant account management experience (in insurance, travel, marketing or related field) including experience in a partner-focused, consultative service environment. Outstanding interpersonal skills capable of interacting with senior executives of clients, cultivating positive relationships and leveraging those relationships with our customers, their employees, insurers and other third parties to the company’s long term benefit
• Understanding of Financial Modeling 
• Ability to identify clients’ needs and opportunities, and develop targeted and creative solutions
• Strong analytical skills, must be financially literate, skilled in excel and able to interpret data
• Good or emerging negotiation skills
• Cultivates strong cross functional relationships to serve client needs
• Communicate effectively and persuasively, both verbally and in writing
• Manage time and resources effectively through strong organization, prioritization, multi-tasking, delegation, time management and project management skills
• Work independently as a self-starter and also collaboratively with general instruction
• Be committed to delivering the highest in customer service, quality and results
• Anticipate problems and works proactively to address them through creative thinking
• Recognizes when decisions require input from more experienced colleagues, exercising good judgment in the balance between initiative and working as a team member

Minimum Education

• Bachelor’s degree (B.A.) from a four-year college or university or equivalent years of industry experience

The salary range for this position is $70,000-$80,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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