Account Coordinator, Digital Marketing

Account Coordinator for Digital Marketing Wanted! Elevate Your Career with Us!

Are you a proactive and detail-oriented professional looking to make a mark in the world of Digital Marketing and project coordination? If so, we have an exciting opportunity for you to join our team as an Account Coordinator! We are seeking an individual who aligns with our mission to deliver exceptional service, maintain integrity, and prioritize client satisfaction.

This is a full-time, remote position. However, we prefer that you be within commuting distance to visit the Charlotte office and clients in the Carolinas, as-needed. From time to time, you may also be required to travel to meet the team or clients in other locations.

Key Responsibilities:

• Efficient Project Coordination: Ensure seamless coordination of projects from initiation to completion, meeting both internal and client deadlines.
• Client Communication: Facilitate effective communication between clients and internal teams, ensuring client expectations are not just met but exceeded.
• Documentation and Organization: Maintain meticulous project documents, fostering streamlined information flow within the team for optimal efficiency.
• Client Satisfaction: Contribute to high levels of client satisfaction through proactive support and responsiveness.
• Smooth Team Collaboration: Foster a collaborative environment by assisting in internal communication and coordination.

Key Skills and Competencies:

• Communication Skills: Strong written and verbal communication skills for effective client and team interaction.
• Organization: Exceptional organizational skills, with the ability to manage multiple tasks and deadlines.
• Tech-Savvy: Proficient in relevant software and tools, including project management and communication platforms.
• Problem-Solving Skills: Ability to think critically and solve problems, especially in the context of project coordination.
• Customer Focus: A commitment to understanding and meeting client needs for high levels of customer satisfaction.
• Adaptability: Ability to adapt to changing priorities and thrive in a fast-paced environment.

Requirements:

• Bachelor's degree in business or marketing, or equivalent experience.
• Minimum of 2 years of work experience in an office environment, including internships, and preferably in a customer-facing role.
• Agency experience preferred.
• Project management experience from initiation to completion.
• Strong familiarity with the web and Digital Marketing
• Understanding of SEO & PPC methodologies, website development projects, and the agency business model.
• Demonstrates responsiveness, effective communication, and a commitment to seeing tasks through to completion.
• Comfortable picking up the phone for client interactions.

What's In It For You:

• Competitive Salary: $40,000 to $55,000, depending on experience.
• Defined training program & development path to Account Manager role.
• Comprehensive Benefits:
  • 401k
  • Group healthcare with HSA
  • Paid holidays
  • Flexible paid time off
  • Professional development opportunities including mentorship, Leadership development, and team/individual Executive Coaching.
  • Short-term disability
  • Referral bonuses

If you're ready to take on a role where your skills and passion for client satisfaction, communication, and organization will shine, apply now and be part of a team that values your dedication and drive!