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SalaryJob Summary:
The Access Control Officer/Security Guard is the first line of contact with all residents, guests, visitors and staff. The Access Control Officer fulfills a pivotal role in the Department of Access Control as this position is the "point person" serving as the primary ambassador to the community.
Duties:
- Maintains all Access Control to the property and greets all residents, guests, visitors, contractors and staff entering the gate
- Verifies and welcomes all residents' guests and visitors upon arrival
- Verifies all contractors and service providers by clearing proper identification and work authorizations
- Completes and maintains all appropriate Access Control logs and reports
- Alerts shift supervisors to any problems and incidents through the appropriate media and channels according to policies and procedures
- Issues work certificates and photo identification cards to all contractors
- Assists shift supervisors with preliminary investigations of any incidents
- Assists shift supervisors with any service calls when required
- Operates all functions of the computerized Access Control system
- Appropriately responds to telephone and radio calls, inquiries and emergencies
- Operates and assumes responsibility for proper function of access gates and barriers
- Assists with hurricane preparations at gatehouses
- Conducts full Access Control functions and responsibilities at any assigned gatehouse
- Responds to residents' (and their guests) requests for assistance according to proper protocol
- All other duties as assigned.
Required Skill Set:
- Possesses computer literacy with Windows Operating Systems and Windows Office Suite
- Has the ability to type a minimum of 25 words per minute
- Speaks fluent English and possesses good writing skills
- Is able to stand for extended periods of time, climb up and down stairs frequently
- Is able to lift up to 50 lbs. without assistance.
- Possesses the physical condition and mental resolve to work variable shifts including nights, weekends, and holidays
- Has a valid Florida driver's license, and is eligible for Florida D licensure
- Part Time 16-24 hours per week and must be available for all shifts which include the 7:00 am - 3:00 pm shift, 3:00 pm - 11:00 pm shift, and Weekends.
