Access And Security Technician

DevCo is seeking afull-timeAccess and Security Technicianto join our team in Bellevue, WA!The Access and Security Technician is an integral part of the Technology Services team. Working closely with the Infrastructure Manager, this position will assist in reviewing Low Voltage, plans, ensure that existing Access and Security systems are stable and available, program existing system, assist with system integrations and provide break/fix support for new and existing installations. This position will also provide solutions and outstanding IT service and support for the organization.

About the Company

DevCo, Inc. is a privately held real estate investment company, and HNN Communities is a privately held and owner-operated professional management company. With more than 20 years of experience, together we professionally develop, build and own multi-family apartment communities. We understand the importance of quality housing and make it our mission to keep quality our top priority.

Visit us at www.devcous.com to learn more about our recent projects.

Pay Details: $75K-$110K

Schedule: Monday-Friday 8am-5pm

Job Responsibilities

• Reviews and suggests changes for access control and cameras/security plans.
• Works with Construction teams and outside vendors to ensure needs of DevCo are being met.
• Responsible for the day-to-day programming, administration, troubleshooting and repair of Access and Security systems (access control and cameras).
• Triages and prioritizes Tier TwoAccess and Security systems service requests within the ticketing system.
• Provides onsite and remote technical troubleshooting for all associated business units, including corporate and site-based teams across all entities.
• Works with Infrastructure Manager to understand any impacts of ongoing issues to the Access and Security and associated hardware or software.
• Stays well informed on Access and Security maintenance and upgrade needs for all locations.
• Leads the planning and execution of Access and Security system upgrades in close consultation with the Infrastructure Manager and the Director of Capital Projects & Major Repairs.
• In conjunction with other team members, develops documentation and training materials for all business units. Conducts formal and informal trainings and provides assistance to staff.
• In conjunction with Infrastructure Manager, establishes standards based on best practices and learned experience.
• Under the direction of Infrastructure Manager ensures established standards are met on all future buildings to provide ease of use and support for the IT department.
• Provides meaningful, documented feedback in meetings and in writing of recognized best practices and future considerations to improve on previous issues.
• Communicates promptly and effectively with all stakeholders, throughout a property lifecycle, on systems and solutions for all building Access Control and Security Systems.
• Maintains an Access and Security Systems operations manual, shared with all stakeholders.
• Attends meetings with vendors and service providers as needed.
• Promptly and professionally responds to after-hours emergency calls and/or requests as assigned.
• Completes assigned tasks by deadlines and communicate any obstacles with your supervisor in advance.
• Participates in team meetings. Work collaboratively with other team members to complete projects as assigned.

Qualifications

• Minimum 2-3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems
• Experience with any or all of the following required: Aviglion, Doorking, Butterfly MX
• Intermediate knowledge of computer networks, including TCP/IP, DNS, DHCP, Gateways, routers, switches.
• Ability to read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals.
• Advanced experience with Microsoft Excel preferred.
• Comfortable with a high flow of requests and able to balance priorities.
• Excellent written and verbal communication skills.
• High school education or equivalent required.
• Must be able to speak, read and write English in a manner sufficient to carry out duties.
• Successful completion of background check and drug screen required.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines.

• Benefits Offered

• Excellent medical, dental and vision benefits.
• Voluntary life insurance and AD&D benefits.
• 401(k) plan with employer matching contribution.
• Discretionary bonus programs.
• Employee assistance program (EAP).
• Company-sponsored industry training and certifications.
• Generous paid time off (PTO).
• Up to 12 paid holidays each year.
• Telecommuting opportunities may be available

Mission Statement

Our fundamental beliefs are at the core of our work. We have a specialized focus on real estate and a strong emphasis on internal organizational discipline. Our team honors our commitments because we believe in integrity. Our team is responsive and courteous because we believe in honoring relationships with everyone we work with. We empower our employees because we trust them to make prudent and timely decisions. We listen for and welcome new ideas. We promote healthy communication, productive teamwork, and professionalism. Our team members solve problems and analyze issues. We take personal responsibility for completing quality work.

DevCo Management Company, LLC is an Equal Opportunity Employer